At a Glance
- Tasks: Coordinate seafreight imports, manage customs, and support customer reporting.
- Company: Join a leading international freight forwarding company in Birmingham.
- Benefits: Up to £37,000 salary, bonuses, enhanced pension, and 25 days annual leave.
- Other info: Dynamic role with a structured environment and supportive team.
- Why this job: Be a vital part of a valued customer account with growth opportunities.
- Qualifications: Experience in deep-sea import freight forwarding and customs compliance.
The predicted salary is between 33750 - 41250 £ per year.
Salary: Up to £37,000
Location: Birmingham
Start: ASAP
On behalf of our International Freight Forwarding client, we're looking to appoint an experienced Key Account Coordinator, focusing on Seafreight imports. This is a key role that combines deep sea import coordination, customs entry responsibility, food import compliance, customer reporting, invoicing support and document management.
What you'll do:
- As Key Account Coordinator/Specialist you'll take ownership of the account's day-to-day back-office and account support activities, whilst also being trained to provide operational cover for the Account Supervisor during periods of absence or annual leave.
- A typical day will involve liaising with clients, shipping lines and overseas offices/agents, coordinating imports/exports for sea freight consignments, and recording and preparing documentation and invoicing.
Duties include:
- Account Administration and Shipment Coordination
- Customs and Regulatory Compliance
- Customer Reporting, Financial Control and Billing
- Operational Cover and Business Continuity
- Systems SOPs and General Support
What you need:
The position is ideally suited to an organised, customer-focused individual with strong import and customs experience who enjoys working within a structured and process-driven environment.
Skills & Qualifications required:
- Experience of deep-sea import freight forwarding.
- Practical experience of completing and controlling UK import customs declarations.
- A high level of accuracy when reviewing and processing shipment and customs documentation.
- Confident and professional customer communication.
- Ability to manage several live shipments and competing deadlines.
- Competent spreadsheet and reporting skills.
- Ability to identify, question and elevate incomplete or inconsistent information.
Why you'll love this role:
This role offers the opportunity to become a key part of a well-established and highly valued customer account, as well as a competitive salary package.
- Twice-yearly discretionary bonus, subject to both company and individual performance
- Enhanced pension scheme
- 25 days annual leave plus bank holidays
- Employee Assistance Programme
Key Account Coordinator/Specialist - Seafreight Imports in Birmingham employer: Red Recruit
Red Recruitment Group is an excellent employer for those seeking a fulfilling career as a Days Van Driver in the vibrant Bristol area. With a commitment to employee growth, competitive pay, and a modern fleet of vehicles, we foster a supportive work culture that prioritises customer service and teamwork. Join us for a rewarding opportunity where your contributions are valued and recognised, ensuring a long-term future with us.
