At a Glance
- Tasks: Be the go-to person for clients, providing top-notch customer service and managing removals.
- Company: Family-run business specialising in international removals with a supportive team.
- Benefits: Competitive salary of £26,000 plus commission, Monday to Friday hours.
- Other info: Unlimited referral fees for recommending candidates; great career opportunities await!
- Why this job: Join a dynamic team and help people transition to new homes globally.
- Qualifications: Strong customer service skills; experience in removals is a bonus.
The predicted salary is between 26000 - 26000 £ per year.
We are currently working with a family run business who specialise in international removals. They are currently seeking a Removals Account Manager for their team based in Surrey. As Removals Account Manager, you will be the main point of contact for your clients and required to provide a first-class customer service.
A typical day will involve:
- Liaising with overseas partners
- Quoting new enquiries and updating existing enquiries
- Scheduling in-home or virtual surveys
- Handing over booked moves
Removals Account Manager duties include:
- Providing excellent customer service
- Liaising with overseas partners - rate requests
- Quoting all new online enquiries and updating existing enquiries
- Scheduling in-home or virtual surveys as needed to facilitate accurate move planning and cost estimations
- Acting as the main point of contact for your individual clients
- Following up on quoted moves, based on move date, using different platforms to reach clients
- Keeping up to date regarding customs requirements
- Handing over booked moves
We're keen to speak to customer service professionals, who have excellent social, literacy and numeracy skills, as well as the ability to communicate clearly and get on well with clients, colleagues and third-party partners alike. Experience from the Removals industry would be considered an advantage, although candidates with a strong background in customer service is the main requirement.
This is a full-time permanent position, working Monday to Friday, 8:45am to 5pm. In return, the successful Removals Account Manager will be offered a salary in the region of £26,000 + commission.
If you would like to know more about this opportunity, or you know of anyone that fits the bill, please forward this advert to them, send us their details or get in contact with us and we will do the rest.
Please note: We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence.
Removals Account Manager employer: Red Recruit Ltd
Join a dynamic and supportive team in St Albans, where your role as a Customs Compliance Administrator will be valued and nurtured. We offer competitive salaries, comprehensive training, and a vibrant work culture that prioritises employee growth and development, making it an excellent place for those passionate about customs and logistics to thrive.