Freight Forwarding Assistant Manager

Freight Forwarding Assistant Manager

Location : South-East Suffolk (exact branch disclosed at interview)

Salary : Circa £38,000 DOE

An opportunity for an experienced Freight Forwarding Supervisor to step into an Assistant Branch Manager role within a close-knit, high-performing team. This position covers South-East Suffolk and will suit someone who enjoys a hands‑on remit with clear scope to take the lead during holiday cover and peak periods.

What you\’ll be doing :

• Support the Branch Manager with day‑to‑day operations across import, export, customer care and administration.
• Prepare accurate quotes and nurture client relationships, including occasional on‑site and video meetings.
• Oversee CDS declarations and ensure compliant, timely file handling across modes.
• Produce reports and KPIs; contribute to the smooth running of the branch.
• Step up to cover duties during absences; step down seamlessly when the manager returns.
• Coach and coordinate a small team, helping to prioritise workload and maintain standards.

Essential experience :

• Hands‑on import and export operations.
• Quoting and rate procurement.
• Proficiency with CDS customs declarations.
• Proven ability to lead or supervise a small team.

Financial reporting…