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- Tasks: Coordinate exciting corporate and government relocations while managing multiple moving parts.
- Company: Join an award-winning removals and storage business with a collaborative culture.
- Benefits: Competitive salary, commission opportunities, and career growth in a supportive team.
- Why this job: Be the key contact for high-profile moves and make a real impact.
- Qualifications: Strong customer service skills and experience in logistics or removals preferred.
- Other info: Dynamic role with exposure to prestigious corporate and government accounts.
The predicted salary is between 24000 - 32000 £ per year.
Salary: £24,000 - £32,000 per annum + commission (TBC)
Location: Hertfordshire
Start: ASAP
Take the next step in your career with an award-winning Removals and Storage business, supporting complex corporate and government relocations in a customer-focused coordination role. This position is well suited to candidates with a background in transport, logistics, shipping or removals, who have strong service delivery and organisational skills and enjoy managing multiple moving parts while acting as a key point of contact.
What you'll do:
- Coordinate end-to-end corporate and government move programmes.
- Act as the main liaison for clients throughout the relocation process.
- Work closely with internal teams, suppliers, and agent networks.
- Track consignments globally and manage exceptions.
- Oversee financial administration, including costs and invoicing.
- Support account management and onboarding of new clients.
- Deliver service in line with KPIs and contractual standards.
What you need:
- Strong customer service and stakeholder management skills.
- Background in transport, logistics, shipping, or removals.
- Proven experience coordinating moves or complex projects.
- Confident using Microsoft Word, Excel, and Outlook.
- Removals or relocation experience is advantageous but not essential.
Why you'll love this role:
- Work with a market-leading company in a collaborative environment.
- Opportunities for career growth and commission-based incentives.
- Be part of a supportive team delivering high-profile corporate and government moves.
- Exposure to high-profile government and corporate accounts.
How to apply:
If you have relevant experience, please get in touch today. You can also refer someone suitable.
Customer Service Coordinator employer: Red Recruit Local Ltd
Contact Detail:
Red Recruit Local Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the transport and logistics sectors. You never know who might have a lead on a Customer Service Coordinator role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and project coordination. We recommend using the STAR method to structure your answers, showcasing your experience in managing complex moves.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've successfully coordinated projects or moves in the past. This will help demonstrate your ability to manage multiple moving parts effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Coordinator role. Highlight your experience in transport, logistics, or removals, and showcase those strong service delivery skills we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to coordinating moves or managing multiple projects.
Showcase Your Skills: Don’t forget to highlight your proficiency in Microsoft Word, Excel, and Outlook. We want to see how you can use these tools to manage tasks efficiently and keep everything on track.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Red Recruit Local Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of transport, logistics, and removals. Familiarise yourself with common industry terms and processes, as this will show your potential employer that you're serious about the role and understand the complexities involved.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service or stakeholder management. Think about specific situations where you resolved issues or improved client satisfaction, as these stories will highlight your suitability for the role.
✨Be Organised and Detail-Oriented
Since the role involves coordinating multiple moving parts, demonstrate your organisational skills during the interview. Bring a notepad to jot down important points and show how you manage tasks effectively. You could even mention tools or methods you use to stay organised.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s operations, team dynamics, and KPIs. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values and career goals.
