At a Glance
- Tasks: Coordinate smooth shipments and provide top-notch customer service.
- Company: Join an award-winning removals and storage firm in Leeds.
- Benefits: Competitive salary of £25,000 and opportunities for growth.
- Other info: Dynamic team environment with potential for career advancement.
- Why this job: Make a real difference in customers' moving experiences every day.
- Qualifications: Strong customer service skills and a proactive attitude required.
The predicted salary is between 25000 - 25000 £ per year.
Location: Leeds
Salary: A GBP 25,000
Start: ASAP
About the role:
Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Manager to service their customers from their branch in Leeds. This position would suit someone from a very strong customer services background.
What you'll do:
As Move Manager, a typical day will involve coordinating the smooth shipment of clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers.
Move Manager primary responsibilities include:
- Managing complete door-to-door services.
- Offering comprehensive customer service in alignment with KPIs and contractual requirements.
- Liaising with agent networks, service suppliers, and internal departments for operational needs.
- Maximising sales opportunities and upselling products and services.
- Maintaining accurate documentation to company and legal standards.
- Building and maintaining working relationships within the team.
What you need:
We're keen to speak to proactive Customer Services professionals who are organised and results driven.
Skills, Knowledge and Experience:
- Exceptional communication skills, both written and verbal.
- Proactive and optimistic attitude.
- Excellent customer service skills and telephone manner.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Adaptability to various tasks and a strong team player.
- Well-presented, reliable, and punctual.
- Industry experience would be a distinct advantage but is not essential.
How:
If you have relevant experience, please get in touch today.
You can also refer someone suitable: please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.
Red Recruit specialise in relocations and fine art shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or Apply directly.
Removals Move Manager employer: Red Recruit Global Ltd
Red Recruit Global is an exceptional employer, offering a vibrant work culture that prioritises customer service excellence and teamwork. Located in Leeds, employees benefit from a supportive environment that encourages professional growth and development, alongside competitive salaries and opportunities for career advancement within the removals and storage industry.
StudySmarter Expert Advice🤫
We think this is how you could land Removals Move Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the removals and customer service sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and removals. Think about your past experiences and how they relate to the Move Manager role. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in customer service and any relevant projects. This can set you apart from other candidates and give you an edge during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for proactive individuals who are ready to take on the Move Manager challenge!
We think you need these skills to ace Removals Move Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Move Manager role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of how you've excelled in customer service and how you can contribute to our high standards.
Show Off Your Communication Skills:Since exceptional communication is key for this role, make sure your application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality shine through. We love a bit of character!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – just what we’re looking for!
How to prepare for a job interview at Red Recruit Global Ltd
✨Know Your Stuff
Before the interview, make sure you understand the removals industry and the specific role of a Move Manager. Brush up on key terms and processes related to door-to-door services and customer service standards. This will show your potential employer that you're genuinely interested and knowledgeable.
✨Show Off Your Communication Skills
As a Move Manager, exceptional communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences to demonstrate how you've effectively communicated with customers and colleagues, especially in challenging situations.
✨Be Proactive and Positive
Exude a proactive and optimistic attitude throughout the interview. Share instances where you've taken initiative in previous roles, whether it was upselling services or resolving customer issues. This will highlight your results-driven approach, which is exactly what they’re looking for.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s operations, team dynamics, and customer service expectations. This not only shows your interest but also helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage in a two-way conversation.
