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- Tasks: Support and maintain data center operations while ensuring top-notch customer service.
- Company: Join a forward-thinking company that thrives on innovation and technology.
- Benefits: Enjoy flexible shifts, competitive pay, and opportunities for growth.
- Why this job: Be part of a dynamic team in a cutting-edge environment with diverse clients.
- Qualifications: No prior experience needed; just a passion for technology and problem-solving.
- Other info: Participate in a 24/7 on-call shift rota for hands-on experience.
The predicted salary is between 30000 - 42000 £ per year.
Data Centre Operations Technician Are you ready to take on a crucial role in a cutting-edge technology environment? Join a forward-thinking, innovation-driven company as a Data Centre Operations Technician , where youll be at the heart of delivering outstanding customer support for a diverse and high-profile client base.
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
This role also includes participation in a 24/7 on-call shift rota , ensuring round-the-clock support to maintain service excellence and rapid response times when required.
What Youll Be Doing Youll play a key role in maintaining service excellence within the data centre, ensuring all systems run smoothly and efficiently.
Your responsibilities will include: Deploying and Configuring Infrastructure Install, patch, and configure bespoke environments using a variety of network, server, and storage hardware from top-tier manufacturers.
Incident Resolution & System Maintenance Use our internal ticketing system to troubleshoot, configure, and replace hardware components (Servers, Switches, Firewalls, Storage Arrays, etc.), all while meeting SLAs and contractual obligations.
Power Monitoring & Load Balancing Install and configure intelligent PDUs to ensure optimal power distribution and monitoring.
Collaboration & Continuous Improvement Work closely with multiple teams across the business, including professional and managed services, as well as Data Centre Managers, to enhance processes and drive innovation.
24/7 Support Coverage Be part of a structured on-call shift rota to provide essential out-of-hours support, ensuring high availability of services.
What Were Looking For To excel in this role, youll need: Security Clearance Must meet SC and BPSS security clearance requirements.
Proximity to Site Must live within a 30-mile radius.
Technical Expertise Proven experience deploying industry-leading server, network, and storage hardware in complex environments.
Problem-Solving Mindset Logical approach to troubleshooting and diagnosing faults under pressure, while maintaining attention to detail.
Strong Communication Skills Confident in written and verbal communication to collaborate effectively.
Full UK Driving Licence & Own Car Essential for site access and travel.
Whats In It for You? Career Growth Opportunities to advance into management or specialised engineering roles.
Autonomy & Flexibility Manage your workload and take ownership of your time.
Vibrant Culture Regular company events and social activities to keep things exciting.
Fantastic Benefits On-site café with free barista coffee, extra holiday purchase scheme, birthday and charity leave, Vitality health cover, and more Ready to power up your career? Apply now and become a key part of our cutting-edge data centre team ADZN1_UKTJ
Data Centre Technician employer: Red Raccoon Recruitment Limited
Contact Detail:
Red Raccoon Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Centre Technician
✨Tip Number 1
Familiarize yourself with the latest technologies and tools used in data centers. This knowledge will not only help you during the interview but also demonstrate your commitment to staying updated in a fast-paced environment.
✨Tip Number 2
Highlight any previous experience you have with customer support, especially in technical roles. Being able to showcase your ability to communicate effectively with clients can set you apart from other candidates.
✨Tip Number 3
Prepare for questions related to on-call scenarios. Think about how you would handle emergencies or unexpected issues in a data center setting, as this role requires quick thinking and problem-solving skills.
✨Tip Number 4
Network with current or former employees of the company. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Data Centre Technician
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Data Centre Operations Technician position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in data centre operations or related fields. Mention specific technologies or systems you have worked with that are relevant to the role.
Showcase Problem-Solving Skills: Since the role involves customer support and technical troubleshooting, provide examples of how you've successfully resolved issues in past positions. This will demonstrate your ability to handle challenges effectively.
Prepare a Strong Cover Letter: Craft a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Make sure to mention your willingness to participate in the 24/7 on-call shift rota.
How to prepare for a job interview at Red Raccoon Recruitment Limited
✨Understand the Role
Make sure you have a clear understanding of what a Data Centre Operations Technician does. Familiarize yourself with the key responsibilities and the technology involved, as this will help you answer questions confidently.
✨Show Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've solved technical issues in the past. Highlight your analytical thinking and ability to troubleshoot under pressure, especially since this role involves 24/7 on-call shifts.
✨Demonstrate Customer Support Experience
Since the role involves delivering outstanding customer support, be ready to share experiences where you've successfully assisted clients or resolved their concerns. This will showcase your communication skills and customer-centric approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's technology stack, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
