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- Tasks: Lead and enhance sheltered housing services for older adults, ensuring safety and connection.
- Company: Join Hammersmith & Fulham Council, dedicated to improving lives and community engagement.
- Benefits: Enjoy a hybrid work model, career development opportunities, and a supportive, inclusive culture.
- Why this job: Make a meaningful impact while working in a dynamic environment with a passionate team.
- Qualifications: Degree level education or equivalent experience in housing or social care preferred.
- Other info: Be part of a mission to transform sheltered housing services and improve resident lives.
The predicted salary is between 36000 - 60000 £ per year.
Join Our Team as a Sheltered Housing Service Manager! Are you ready to make a meaningful impact in the lives of older adults? We are excited to announce that we are partnering with Hammersmith & Fulham Council to find an exceptional Sheltered Service Manager to lead their sheltered housing services.
About the Role: As a Sheltered Service Manager, you will have the unique opportunity to lead and enhance the sheltered housing services for nearly 1,000 tenancies across 22 schemes. You will ensure that our residents, aged 60 and older, receive a safe, secure, and person-centred service, reducing loneliness and improving their quality of life. Your leadership will drive Hammersmith & Fulham’s vision of being the best council by:
- Doing things with residents, not to them
- Creating a compassionate council
- Taking pride in Hammersmith & Fulham
- Being ruthlessly financially efficient
Key Responsibilities:
- Leadership and Management: Oversee sheltered housing services with strong leadership and a performance management culture.
- Person-Centred Service: Ensure residents are connected to support networks to reduce isolation.
- Property Management: Maintain safety and quality in properties and communal areas.
- Strategic Collaboration: Work with key partners to improve service delivery and resident satisfaction.
- Financial Oversight: Manage budgets and ensure value for money.
- Resident Engagement: Foster transparent communication and engagement with residents to shape service delivery.
What We Are Looking For: We value attitude as much as experience. We are seeking individuals who demonstrate:
- Complex Problem-Solving: Simplify complex systems and drive real change.
- Critical Thinking: Use evidence-based approaches and numerical reasoning.
- Creativity: Innovate and apply creative solutions for impactful outcomes.
- People Management: Excel in coaching, developing, and supporting your team.
- Collaboration: Work well with others, understanding and leveraging diverse perspectives.
- Emotional Intelligence: Demonstrate self-awareness, empathy, and adaptive social skills.
- Judgment and Decision Making: Make informed decisions and show flexibility in ambiguity.
- Negotiation: Successfully negotiate with various partners.
- Service Orientation: Commit to outstanding service delivery.
- Cognitive Flexibility: Adapt to changing environments to maximize achievement.
Who We Are: At Hammersmith & Fulham, we pride ourselves on our commitment to our residents and our team. Our values drive everything we do, and we are looking for individuals who can embody these values in their work:
- Compassion
- Efficiency
- Innovation
- Collaboration
Qualifications: Educated to degree level or equivalent experience in housing or social care (Ideally). Commitment to continuous professional development. Knowledge of housing legislation and services for older people. Proven track record in strategic management and performance improvement.
Why Join Us? Make a Difference: Play a crucial role in enhancing the lives of older residents. Dynamic Environment: Work in a vibrant community with a dedicated team. Career Development: Opportunities for professional growth and development. Inclusive Culture: Promote and practice equal opportunities in a supportive workplace.
Ready to take the next step in your career? Apply today and be a part of our mission to transform sheltered housing services in partnership with Hammersmith & Fulham Council! Lead with us to create a better community for our sheltered housing residents!
Sheltered Housing Service Manager employer: Red Personnel
Contact Detail:
Red Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sheltered Housing Service Manager
✨Tip Number 1
Familiarise yourself with the specific needs and challenges faced by older adults in sheltered housing. Understanding their unique circumstances will help you demonstrate your commitment to person-centred service during interviews.
✨Tip Number 2
Network with professionals in the housing and social care sectors. Attend relevant events or join online forums to connect with others who share your passion for improving the lives of older residents, which can provide valuable insights and potential referrals.
✨Tip Number 3
Research Hammersmith & Fulham Council's current initiatives and values. Being well-informed about their goals and how they align with your own values will allow you to tailor your discussions and show that you're a great fit for their team.
✨Tip Number 4
Prepare examples of your past experiences that showcase your leadership and problem-solving skills. Be ready to discuss how you've successfully managed teams and improved services, as these are key aspects of the Sheltered Housing Service Manager role.
We think you need these skills to ace Sheltered Housing Service Manager
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Sheltered Housing Service Manager position. Make sure you understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customise your CV to highlight relevant experience in housing or social care, particularly any leadership roles. Emphasise your skills in problem-solving, critical thinking, and people management as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for improving the lives of older adults. Use specific examples from your past experiences that demonstrate your ability to lead, innovate, and collaborate effectively.
Showcase Your Values: In both your CV and cover letter, align your personal values with those of Hammersmith & Fulham Council. Highlight your commitment to compassion, efficiency, innovation, and collaboration, as these are central to their mission.
How to prepare for a job interview at Red Personnel
✨Show Your Passion for Community Service
Make sure to express your genuine interest in improving the lives of older adults. Share any relevant experiences or initiatives you've been involved in that demonstrate your commitment to community service and enhancing quality of life.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to foster a performance management culture and how you’ve motivated others to achieve common goals.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities outlined in the job description. Be ready to discuss how you would approach property management, financial oversight, and resident engagement to ensure a high standard of service delivery.
✨Emphasise Emotional Intelligence
Given the nature of the role, showcasing your emotional intelligence is crucial. Prepare to discuss how you handle difficult situations, demonstrate empathy, and adapt your communication style to connect with diverse residents and team members.
