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- Tasks: Maintain and develop critical IT infrastructure for a national charity.
- Company: Join a people-focused charity that values collaboration and wellbeing.
- Benefits: Competitive salary, potential for permanent role, and impactful work.
- Why this job: Make a real difference in operational efficiency while supporting users.
- Qualifications: Proven experience in enterprise IT infrastructure and customer-focused service delivery.
- Other info: Dynamic office environment with opportunities for professional growth.
The predicted salary is between 32000 - 48000 £ per year.
We are seeking an experienced Senior IT Infrastructure Engineer to join a national charity that prioritises people and service. This is a full-time, office-based role, providing an exciting opportunity to support the central team and wider organisation by maintaining and developing critical IT infrastructure. You will be responsible for delivering and maintaining the charity's IT systems in a responsive, customer-focused manner, supporting approximately 250 office-based and remote users.
Your role will include:
- Resolving second- and third-line support tickets
- Advising colleagues on IT matters
- Managing security for laptops, desktops and tablets
- Performing proactive infrastructure maintenance
- Ensuring compliance with standards
This role offers exposure to a broad range of enterprise IT systems, providing the chance to make a significant impact on operational efficiency across the organisation.
Essential proven experience and expertise in:
- Supporting enterprise IT infrastructure, including Windows Server (2016/2019/2022), Active Directory, Windows 11, Office 365 / Microsoft 365, backup, monitoring/SNMP, SMTP/Exchange, IIS, Dell servers and storage, and print management solutions
- Server administration, database administration, and application support
- IT support services and ticketing, including laptop, mobile device, and network support
- Communicating technical issues clearly to colleagues at all levels
- Problem-solving and troubleshooting across complex IT environments
- Customer-focused service delivery, demonstrating knowledge, attention to detail, and the ability to get things done
- Organisational skills, including planning, prioritising, and managing workloads effectively
- Flexibility and adaptability to respond to changing priorities
As Senior IT Infrastructure Engineer you will be joining an inclusive, people-focused organisation that values collaboration, wellbeing and professionalism. If you are an experienced IT Infrastructure Engineer looking for a hands-on, office-based role where your technical expertise will make a meaningful impact, this is an excellent opportunity to join a purpose-driven organisation and play a key role in keeping its services running smoothly.
Submit your CV for immediate review, we look forward to receiving your submission.
Senior Infrastructure Engineer employer: Red Personnel
Contact Detail:
Red Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Infrastructure Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the charity's mission and values, and think about how your skills align with their needs. Practise common interview questions and be ready to showcase your problem-solving abilities in real-time scenarios.
✨Tip Number 3
Show off your technical chops! During interviews, be prepared to discuss specific projects you've worked on, especially those involving Windows Server, Active Directory, and other relevant technologies. Real-world examples will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team and making a difference.
We think you need these skills to ace Senior Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with enterprise IT infrastructure, especially the specific technologies mentioned in the job description. We want to see how your skills align with what we're looking for!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled complex IT issues in the past. We love seeing candidates who can demonstrate their troubleshooting abilities and customer-focused service delivery.
Keep It Clear and Concise: When writing your application, be clear and to the point. Use straightforward language to explain your technical expertise and experiences. We appreciate clarity, especially when it comes to communicating technical issues!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Red Personnel
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Active Directory, and all the other tech mentioned in the job description. Be ready to discuss your hands-on experience with these systems and how you've tackled challenges in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex IT issues you've resolved. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your troubleshooting skills and customer-focused service delivery.
✨Communicate Clearly and Confidently
Practice explaining technical concepts in simple terms. The interviewers will want to see that you can communicate effectively with colleagues at all levels, so be ready to demonstrate this skill during your interview.
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you manage your workload and prioritise tasks. Share specific examples of how you've successfully handled tight deadlines and changing priorities in previous roles.
