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- Tasks: Deliver outstanding service and support daily operations in a busy centre.
- Company: Join a professional and supportive team in Oxford.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and full training.
- Why this job: Make a real impact by ensuring a smooth and welcoming environment.
- Qualifications: Customer service experience and strong organisational skills required.
- Other info: Immediate start available with excellent career growth opportunities.
The predicted salary is between 27500 - 27500 £ per year.
Location: Oxford
Salary: £27,500 per annum
Hours: Monday to Friday, 8:30am – 5:30pm
Start Date: ASAP
We are recruiting for a proactive and customer-focused Centre Operations Coordinator to join a busy centre in Oxford. This is a varied and hands-on role, ideal for someone who enjoys delivering excellent service, supporting day-to-day operations, and maintaining high standards across a professional environment.
Role Overview
You will work closely with the Centre Operations Manager to ensure the centre runs smoothly, safely, and in line with company policies and procedures. This role combines customer service, compliance, health & safety, administration, and operational support.
Key Responsibilities
- Deliver an outstanding service experience to all customers, visitors, and stakeholders.
- Provide a warm and professional welcome to all guests at the centre.
- Conduct viewings and support customer move-ins smoothly and efficiently.
- Maintain high standards across the centre, including meeting rooms and show offices.
- Support billing, revenue capture, and the promotion of additional services.
- Carry out health & safety checks and ensure compliance with company processes.
- Manage incident reporting, accident records, and relevant compliance documentation.
- Support GDPR and AML processes, including customer verification.
- Coordinate contractors and planned works, ensuring all required documentation is completed.
- Escalate issues and risks to the Centre Operations Manager as needed.
About You
- Previous customer service experience is essential.
- Confident using Microsoft Office 365, including Word, Excel, and Outlook.
- Highly organised with excellent attention to detail.
- Strong communicator with the ability to build good relationships.
- Able to work independently with minimal supervision.
- Hardworking, reliable, motivated, and adaptable.
- A strong team player with a positive, can-do attitude.
Benefits
- Competitive salary of £27,500.
- Monday to Friday working pattern, no weekends.
- Full training and support provided.
- Opportunity to work in a professional and supportive environment.
- Immediate start available.
How to Apply
If you are an organised, customer-focused individual looking for your next opportunity in Oxford, apply today.
Centre Operations Coordinator in Oxford employer: Red Personnel
Contact Detail:
Red Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Operations Coordinator in Oxford
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the industry. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and makes it easier for us to keep track of your application.
We think you need these skills to ace Centre Operations Coordinator in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant operational support roles you've had. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Centre Operations Coordinator role. Share specific examples of how you've delivered excellent service or managed operations in the past. Let us know why you’re excited about joining StudySmarter!
Show Off Your Organisational Skills: Since this role requires strong organisational abilities, make sure to showcase your attention to detail in your application. Whether it's through your CV layout or the way you structure your cover letter, we want to see that you can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Red Personnel
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Centre Operations Coordinator. Familiarise yourself with customer service principles, health and safety regulations, and compliance processes. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering excellent service, be prepared to share specific examples from your previous experience. Think of times when you went above and beyond for a customer or resolved a tricky situation. This will highlight your proactive approach and ability to maintain high standards.
✨Demonstrate Your Organisational Skills
As a Centre Operations Coordinator, being organised is key. During the interview, discuss how you manage your time and prioritise tasks. You could mention tools or methods you use to stay on top of your workload, which will show that you can handle the varied demands of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the centre's goals, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.