At a Glance
- Tasks: Lead the operation of a high-spec Civic Campus, ensuring efficient Hard FM services.
- Company: Join a dynamic team at a brand new Civic Campus in Hammersmith.
- Benefits: Competitive daily rate, flexible work pattern, and leadership opportunities.
- Why this job: Make a real impact by managing complex facilities and leading a large team.
- Qualifications: Strong technical background in Hard FM and proven leadership experience.
- Other info: Opportunity to shape procedures in a brand new environment.
The predicted salary is between 72000 - 108000 £ per year.
Interested in this role? You can find all the relevant information in the description below.
Location: Hammersmith (brand new Civic Campus)
Rate: £500 per day (Umbrella)
Duration: 6 months
Pattern: Full time, 4 days on-site / 1 day remote, c.100 staff, 3 direct reports
Take technical ownership of a brand new, high-spec Civic Campus, acting as the senior Hard FM lead across building services, critical plant, and complex multi-use spaces. This role targets a seasoned technical Facilities Manager who can combine deep engineering competence with operational leadership and stakeholder management.
Core technical remit- Lead the safe, compliant and efficient operation of all Hard FM services, including mechanical, electrical, HVAC, BMS and associated plant and infrastructure.
- Own PPM and reactive maintenance regimes, ensuring statutory compliance, optimised asset performance and data-driven decision making across the estate.
- Oversee technical interfaces for events and tenant operations, ensuring building systems, capacities and risk controls are aligned with occupancy and usage profiles.
- Challenge and manage supply chain performance (FM provider(s), specialist contractors), driving SLA/KPI delivery, root-cause analysis and continuous improvement.
- Input into life cycle planning, asset registers and technical risk assessments, supporting long-term resilience and value for money.
- Provide day-to-day leadership to a team of approximately 100 staff on site, including direct line management of 3 reports (supervisors/managers), setting clear technical and behavioural standards.
- Act as the primary technical point of contact for senior stakeholders, tenants and event organisers, translating engineering risk and constraints into clear, actionable options.
- Drive a culture of safety, compliance and continuous improvement, embedding robust permits-to-work, RAMS, and change control processes.
- Support the ongoing mobilisation and optimisation of the new Civic Campus, refining procedures, playbooks and reporting as the building moves into steady-state operation.
- Strong technical background (e.g. time-served engineer or building services/MEP bias) with significant Hard FM leadership experience in complex, multi-tenant or campus environments.
- Demonstrable track record of managing large teams, driving contractor performance and owning KPIs across compliance, uptime, energy and customer experience.
- Comfortable operating as the senior technical authority on site, making informed decisions at pace and communicating clearly with both engineers and senior non-technical stakeholders.
- Highly organised, data-literate and commercially aware, with the ability to balance operational risk, user experience and budgetary constraints.
Head of Facilities Management in London employer: Red Personnel
Contact Detail:
Red Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Facilities Management in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they operate, especially in Hard FM. This will help you tailor your responses and show that you’re genuinely interested in the role.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your experience managing teams and driving performance. Use specific examples to illustrate how you've improved processes or resolved issues in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Facilities Management in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Facilities Management. Highlight your technical expertise in Hard FM and any leadership experience you have, especially in complex environments. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and managed facilities effectively. Remember, we love a good story that showcases your skills!
Showcase Your Technical Skills: Since this role requires a strong technical background, don’t shy away from detailing your experience with mechanical, electrical, and HVAC systems. We want to know how you've tackled challenges in these areas and what results you've achieved.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Red Personnel
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to Hard FM services. Be ready to discuss mechanical, electrical, HVAC, and BMS systems in detail. This role requires a deep understanding of these areas, so prepare to showcase your expertise.
✨Showcase Leadership Skills
Since this position involves leading a large team, be prepared to share examples of your leadership experience. Talk about how you've managed teams in the past, set standards, and driven performance. Highlight any specific achievements that demonstrate your ability to lead effectively.
✨Understand Stakeholder Management
This role requires strong stakeholder management skills. Think about how you've successfully communicated with both technical and non-technical stakeholders in previous roles. Prepare to discuss how you translate complex engineering concepts into actionable options for different audiences.
✨Emphasise Continuous Improvement
Be ready to discuss your approach to continuous improvement and how you've implemented changes in past roles. Share specific examples of how you've driven performance improvements, managed KPIs, and ensured compliance. This will show your commitment to optimising operations.