Assistant Manager – Self Storage – London N1 – Urgent Vacancy
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Location: London, N1
Salary: £28,980 per annum + Quaterly Bonus
Role Type: Full-Time, Permanent
Reporting To: Store Manager
Shift pattern: Working 5 days across 7
Urgent Vacancy – Immediate Interviews Available
An exciting opportunity has arisen for an Assistant Manager to join a well-established self-storage operation in London, N1. This is a hands-on, customer-focused role where you will support the Store Manager in driving sales, maximising occupancy, delivering excellent service and ensuring the store runs smoothly and efficiently.
This is an urgent vacancy, so early applications are strongly encouraged.
About the RoleThe Access Store is the operational heart of the business. As Assistant Manager, you will work closely with the Store Manager to achieve sales and profit targets while ensuring every customer receives a consistently high standard of service.
You will also contribute to the presentation, cleanliness and overall effectiveness of the store. When the Store Manager is absent, you will take overall responsibility for the day-to-day running of the store.
Key Responsibilities
Support the achievement of the store's financial, sales and occupancy targets
Identify and recommend opportunities to increase occupancy and revenue
Handle sales enquiries professionally by telephone and face to face, converting enquiries into bookings wherever possible
Deliver excellent customer service and respond effectively to a diverse range of customer needs
Supervise, support and motivate Customer Service Assistants, leading by example
Take responsibility for the store in the Store Manager's absence, including reporting financial and operational information to the Regional Manager
Maintain a clean, safe, well-presented store at all times
Ensure Health & Safety procedures are followed for the benefit of customers and colleagues
Monitor store performance against monthly and annual budgets
Support marketing activity and local store promotion
Assist with unit mix analysis, using reporting to identify changes that could improve occupancy and revenue
Report xgikmsk and follow up repair and maintenance issues promptly
Support debt-control procedures and help keep bad debt to a minimum
Complete administration accurately and in line with company procedures
Identify training and development needs within the team
What We Are Looking For
Strong verbal and written communication skills
Confidence engaging with customers face to face and over the telephone
Excellent listening skills and a genuine customer-service focus
Attention to detail and the ability to work within procedures
A proactive, self-disciplined approach with the ability to work independently
Experience supervising or motivating a small team, ideally leading by example
Confidence ta...
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