Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage tenancies, support residents, and resolve estate issues in a community-focused role.
- Company: Join a local authority dedicated to enhancing community living in West London.
- Benefits: Earn £27.96 per hour with a flexible contract and the chance to make a real impact.
- Why this job: Be part of a rewarding role that fosters community connections and supports vulnerable residents.
- Qualifications: Proven experience in housing for a local authority or housing association is essential.
- Other info: Immediate start available; work Monday to Friday, 9am to 5pm on-site.
Job Description
- Manage a patch of general needs, sheltered, and leasehold properties.
- Support vulnerable residents and connect them to local services.
- Build strong resident relationships and encourage community involvement.
- Conduct tenancy audits and regular home visits.
- Identify and report fire safety issues.
- Work with the voids team to reduce turnaround times.
- Complete tenancy sign-ups and explain key tenancy terms.
- Provide housing advice and support moves, transfers, and mutual exchanges.
- Investigate tenancy fraud, illegal subletting, and breaches.
- Manage tenancy changes, successions, and joint applications.
- Lead on anti-social behaviour cases and work with partner agencies.
- Respond quickly to domestic violence cases and make referrals.
- Prepare legal cases, serve notices, and represent the authority in court.
- Lead multi-agency and safeguarding meetings.
- Support tenant and resident associations.
- Respond to estate emergencies and complaints quickly and effectively.
- Supervise Housing Support Officers and deputise for the Housing Manager.
- Attend occasional evening meetings and community events.
Interviews will take place as soon as possible, with a view to an immediate start. This is an excellent opportunity to step into a busy, rewarding role and make a real difference within the community
Housing Officer employer: Red Personnel
Contact Detail:
Red Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the local housing policies and regulations in West London. Understanding the specific challenges and needs of the community will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former Housing Officers in local authorities or housing associations. They can provide valuable insights into the role and may even refer you to opportunities within their networks.
✨Tip Number 3
Prepare examples from your past experience that showcase your ability to manage tenancies and resolve issues effectively. Be ready to discuss specific situations where you've made a positive impact on residents' lives.
✨Tip Number 4
Stay updated on current issues affecting housing in your area, such as changes in legislation or community concerns. This knowledge will not only help you in interviews but also show your commitment to the role.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing management, particularly within local authorities or housing associations. Use specific examples that demonstrate your ability to manage tenancies and support vulnerable residents.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Explain how your skills and experiences align with the role, particularly in managing properties and resolving estate issues.
Highlight Relevant Skills: Emphasise skills such as communication, problem-solving, and community engagement in your application. Mention any experience with tenancy audits, legal cases, or working with partner agencies to showcase your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a Housing Officer role.
How to prepare for a job interview at Red Personnel
✨Showcase Your Experience
Make sure to highlight your previous experience in housing, especially within local authorities or housing associations. Be prepared to discuss specific examples of how you've managed tenancies and resolved estate issues.
✨Demonstrate Community Engagement
Since the role involves supporting local communities, be ready to talk about how you've built strong relationships with residents in the past. Share any initiatives you've led that encouraged community involvement.
✨Prepare for Scenario Questions
Expect scenario-based questions related to tenancy audits, anti-social behaviour, and emergency responses. Think through how you would handle these situations and be ready to explain your thought process.
✨Understand Legal Responsibilities
Familiarise yourself with the legal aspects of housing management, including tenancy agreements and court representation. Being able to discuss these topics confidently will show your preparedness for the role.
