Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver top-notch neighbourhood housing services and improve resident satisfaction.
- Company: Join a local authority dedicated to creating safe and sustainable communities.
- Benefits: Competitive salary, potential for extension, and the chance to make a real difference.
- Why this job: Be a key player in enhancing residents' quality of life and driving community engagement.
- Qualifications: Experience in housing management and strong leadership skills are essential.
- Other info: Dynamic role with opportunities for professional growth and community impact.
The predicted salary is between 36000 - 60000 £ per year.
Reports to: Senior Housing Manager / Housing Manager
Direct Reports: Housing Officers and Housing Assistants
Temporary Role: 12 weeks in the first instance, with possible extension
Location: London, Local Authority Sector (onsite)
Interviews: Will take place immediately with a view to a start shortly thereafter
Overview
Lead and manage a team delivering a high‑quality, value‑for‑money neighbourhood housing service. The role ensures effective housing advice, strong stakeholder engagement, safe and sustainable communities, and improved resident satisfaction and quality of life.
Responsibilities
- Lead and manage a team of Housing Officers and Assistants to deliver efficient and effective neighbourhood housing services.
- Contribute to the development and delivery of business plans and budgets for neighbourhood services.
- Ensure team members understand their contribution to corporate objectives and promote engagement, motivation, and accountability.
- Work with stakeholders and local communities to provide joined‑up services that enhance residents’ quality of life.
- Monitor adherence to tenancy terms and conditions, including tenancy checks and estate inspections, to maintain excellent estate standards.
- Ensure compliance with recommendations from fire risk assessments and other regulatory obligations.
- Deliver effective approaches to anti‑social behaviour and domestic violence cases, ensuring timely and sensitive responses.
- Manage voids, rehousing, and lettings processes to maximise income and maintain efficient turnover.
- Represent housing services at forums, internal/external meetings, and court hearings as required.
- Drive service improvement and continuous learning by analysing KPIs, resolving complaints, and implementing innovative solutions.
- Promote equality, diversity, and inclusion in service delivery and staff management.
- Build strong partnerships with residents, tenant and resident associations, council teams, third sector organisations, and other stakeholders.
- Ensure decisions and actions support sustainability and environmental initiatives.
Experience working for a local authority highly desired.
The post holder may be required to undertake other duties appropriate to their skills and experience and adapt to changing service needs.
If you have the skills and experience required for this role and you are available to start immediately, please submit your CV for immediate review.
Job Details
- Seniority level: Mid‑Senior
- Employment type: Full‑time
- Job function: Administrative and Consulting
- Industries: Government Administration and Non‑profit Organizations
Housing Manager employer: Red Personnel
Contact Detail:
Red Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the local authority and its values. This will help you tailor your responses and show that you're genuinely interested in contributing to their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with leading teams and enhancing resident satisfaction, as these are key for the Housing Manager role.
✨Tip Number 3
Showcase your soft skills! During the interview, highlight your ability to engage with stakeholders and manage diverse teams. Use examples from your past experiences to demonstrate how you've successfully navigated challenges in housing services.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Housing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Housing Manager role. Highlight your experience in managing teams and delivering housing services, as well as any relevant local authority experience. We want to see how you can contribute to our mission!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you've achieved! Use specific examples of how you've improved resident satisfaction or driven service improvements in previous roles. Numbers and outcomes can really make your application stand out.
Engage with Our Values: Familiarise yourself with our commitment to equality, diversity, and sustainability. Reflect these values in your application by sharing experiences that demonstrate your dedication to creating inclusive and safe communities. We love to see candidates who align with our ethos!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into the interview stage quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at Red Personnel
✨Know Your Stuff
Make sure you’re well-versed in the responsibilities of a Housing Manager. Brush up on local authority regulations, tenancy agreements, and community engagement strategies. This will show that you’re not just interested in the role but also knowledgeable about it.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be ready to discuss your leadership style and past experiences. Prepare examples of how you've motivated teams, handled conflicts, or improved service delivery. This will demonstrate your capability to manage and inspire others.
✨Engage with Stakeholders
Highlight your experience in working with various stakeholders. Be prepared to discuss how you’ve built partnerships with residents, community groups, and other organisations. This is crucial for ensuring effective service delivery and enhancing residents’ quality of life.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling anti-social behaviour or managing voids. Think through your approach to these scenarios and be ready to explain your thought process. This will showcase your problem-solving skills and ability to think on your feet.