At a Glance
- Tasks: Lead and oversee facilities operations in a dynamic London estate.
- Company: Join a well-established organisation with a focus on quality service delivery.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Great chance to enhance your career in a supportive and growing organisation.
- Why this job: Make a real impact in a fast-paced environment while leading a dedicated team.
- Qualifications: 5+ years in Facilities Management with strong team leadership skills.
Location: Central London
Salary: £35,000 – £40,000
Contract: Permanent, Full Time
Working Pattern: 4 days onsite, 1 day from home Monday to Friday
We are working with a well-established, multi-site organisation seeking a proactive Facilities Supervisor to support the delivery of high-quality facilities services across a busy London-based estate. This is a hands-on supervisory role, ideal for someone who thrives in a fast-paced environment and enjoys balancing operational oversight with team leadership and stakeholder engagement.
The Role
You will take ownership of day-to-day FM operations, ensuring services are delivered efficiently, safely, and in line with business priorities. Acting as a key point of contact, you will oversee contractors, manage workloads, and support continuous improvement across the function.
Key responsibilities include:
- Overseeing reactive, planned (PPM), and project works to ensure timely delivery
- Coordinating FM activities across the estate, ensuring SLAs and KPIs are met
- Supervising and supporting Facilities team members, including performance management
- Acting as an escalation point for operational issues and resolving them effectively
- Supporting senior management with reporting, planning, and service improvements
- Managing contractor performance, site visits, and supplier relationships
- Overseeing CAFM system usage, ensuring accurate job tracking and reporting
- Monitoring costs, raising purchase orders, and supporting budget control
- Ensuring compliance with Health & Safety regulations and internal policies
- Handling urgent and emergency issues with a calm, solution-focused approach
About You
- 5+ years’ experience within Facilities Management, ideally in a supervisory role
- Experience managing teams and driving performance
- Strong knowledge of CAFM systems and helpdesk processes
- Solid understanding of Health & Safety compliance
- Highly organised, with the ability to manage multiple priorities
- Confident communicator with strong stakeholder management skills
- Good working knowledge of Microsoft Office, particularly Excel
- Financial awareness, including PO and invoice management
This is a great opportunity to join a growing organisation where you can take real ownership of FM operations and contribute to a high-performing team.
