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For Companies At a Glance
- Tasks: Lead operations in two premium workspaces, ensuring exceptional customer experiences and revenue growth.
- Company: Dynamic workspace provider focused on customer satisfaction and commercial success.
- Benefits: Competitive salary, annual performance bonus, and fully expensed travel to Brighton.
- Why this job: Take charge of operations and make a real impact in a vibrant work environment.
- Qualifications: Experience in customer service and team management, with a passion for heritage preservation.
- Other info: Opportunity to grow your career while leading a dedicated team.
The predicted salary is between 30000 - 33000 £ per year.
The Centre Executive is accountable for the effective operation, revenue growth, and customer satisfaction within the centre. Acting in a supervisory capacity to Centre Operations Assistants, this role is dedicated to ensuring an exceptional customer experience, seamless day-to-day operations, and successful sales initiatives. Working closely with the General Manager, the Centre Executive plays a pivotal role in the centre's commercial performance and achievement of key performance indicators (KPIs), with a strong focus on revenue generation beyond fixed office space.
Your Chance to Lead with Impact
Take the helm across two premium workspaces spearheading Reading operations (4 days/week) while bringing your listed building expertise to Brighton (1 day/week, train/car fully expensed). Manage 4 dedicated team members (3 full-time, 1 part-time) and partner with the General Manager to deliver commercial success, heritage preservation, and customer experiences that drive loyalty and results.
Key Responsibilities That Define Success
- Customer Service Excellence
- Deliver professional, engaging tours from first contact through to signed deals
- Build lasting relationships via proactive communication, events, and ...
Centre Manager in England employer: Red Personnel
Contact Detail:
Red Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Centre Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service excellence and team management. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight specific examples of how you've successfully managed teams and improved customer satisfaction. This will demonstrate your ability to drive results in the Centre Manager role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Centre Manager in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how excited you are about leading a team and enhancing customer experiences in our centres.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Centre Manager role. We’re looking for examples of your leadership skills and any previous successes in customer service or sales initiatives.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and responsibilities are easy to spot. This helps us see your potential impact quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Red Personnel
✨Know Your Centre Inside Out
Before the interview, make sure you research the centre's operations and customer service strategies. Understand their unique selling points and how they differentiate themselves in the market. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Centre Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and develop staff. Be ready to discuss specific situations where your leadership made a positive impact on customer satisfaction or revenue growth.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios where you had to handle difficult customers or operational challenges. Practising your responses will help you articulate your thought process clearly during the interview.
✨Emphasise Your Commercial Acumen
Since the role focuses on revenue generation, be prepared to discuss your experience with sales initiatives and achieving KPIs. Highlight any successful strategies you've implemented in previous roles that led to increased revenue or improved customer loyalty.
