At a Glance
- Tasks: Manage contracts to ensure safe and clean living environments for residents.
- Company: Join a public sector organisation dedicated to community well-being.
- Benefits: Competitive salary, impactful work, and opportunities for professional growth.
- Other info: Flexible working environment with a focus on sustainability and improvement.
- Why this job: Make a real difference in residents' lives while leading a dynamic team.
- Qualifications: Experience in contract management and strong communication skills required.
The predicted salary is between 46800 - 72000 £ per year.
We’re working with a public sector organisation to appoint an experienced Contract Manager to oversee estate services across a large housing portfolio in West London. This role is about ensuring residents live in safe, clean, and well-maintained estates. You’ll be responsible for managing key contracts, leading a small monitoring team, and driving improvements in service delivery.
Key Responsibilities
- Manage and monitor cleaning and grounds maintenance contracts, ensuring KPIs and SLAs are achieved.
- Lead and support a team of 4 Contract Monitoring Officers.
- Hold monthly contractor meetings and produce performance reports.
- Analyse service data and identify areas for improvement.
- Work directly with residents, responding to complaints and queries.
- Ensure compliance with Health & Safety requirements.
- Collaborate with colleagues, contractors, and stakeholders to resolve issues.
- Support projects that promote sustainability and environmental goals.
- Attend occasional resident and stakeholder meetings outside core hours.
Skills & Experience
- Proven background in estate services contract management – cleaning and grounds maintenance are essential.
- Experience managing contract monitoring teams.
- Confident working with KPIs, reporting, and performance management.
- Strong communication, negotiation, and influencing skills.
- Good data analysis skills and IT proficiency (MS Office, contract systems).
- Ability to deliver improvements and manage change effectively.
- Flexible, proactive, and able to manage deadlines in a busy environment.
Start: ASAP – interviews happening immediately with a view to start thereafter. If you have the right experience and want to take on a role where you can make a real impact, please apply today.
Contract Manager employer: Red Personnel
Join a dynamic charity in Central London as a Personal Assistant, where you will thrive in a collaborative and purpose-driven environment. Enjoy the benefits of hybrid working, flexible arrangements, and generous annual leave while supporting senior leaders in their mission to make a difference. With ongoing training and development opportunities, this role offers a meaningful career path in a supportive workplace that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Red Personnel, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Red Personnel and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Red Personnel and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Red Personnel
✨Get to Know Public Sector Values
Before your interview with Red Personnel, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Red Personnel.
