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- Tasks: Deliver top-notch customer service and maintain cleanliness in a fun pub environment.
- Company: Join The Wellington Arms, a vibrant pub with a friendly team atmosphere.
- Benefits: Competitive salary, excellent gratuities, free meals, and staff discounts.
- Other info: Opportunities for progression, guaranteed Christmas day off, and monthly awards.
- Why this job: Be part of a dynamic team and enjoy social events while making customers smile.
- Qualifications: Customer-focused attitude and a fun personality; previous experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for Waiting & Bar staff to be part of our front of house team at The Wellington Arms in Stratfield Turgis, near Basingstoke. This role requires someone who is personable, fun and dedicated to achieving impeccable standards in all aspects of the operation. You will support the Management team, ensuring high standards of customer service are delivered always and to assist in effectively running the pub, achieving all operational and commercial targets.
Our support to you:
- Support, training and development to improve your competency and skills in the role and to aid towards progression opportunities in the future
- Competitive salary
- Excellent gratuities
- £500 when you refer a friend or family member to any pub at Red Mist
- Regular social events and familiarisation trips
- Free meals on duty
- Regular in-house staff competitions
- Increased annual leave through length of service
- Monthly & annual ‘Shining Star’ nominations and awards
- 25% discount on food and drink in all Red Mist Leisure pubs for up to 4 people
- Access to Perkbox, offering staff discounts on high-street brands, local gyms, and cinemas
- Be part of our charity days and events
- Guaranteed Christmas day off
- 4% Pension contribution
Your role:
- Deliver and maintain excellent customer service
- Ensure exceptional standards of cleanliness are maintained
- Work together to follow all procedures throughout the establishment and ensure all regulations are met
- Be knowledgeable and become an expert about our products, promotions and competitions
What we are looking for:
- Totally customer focused. We always strive to please and exceed our customer’s expectations
- Honest, dedicated and hard working
- Fun person with a good sense of humour who enjoys work and the interaction with customers and other staff members
- Reliable, flexible and adaptable approach to working
- An enthusiastic, engaging and friendly personality who takes real pride in achieving exceptional customer service results
- Enjoy working as part of a team
- Previous experience in a customer facing role is desirable
Compensation: To be discussed
Waiting Staff employer: Red Mist OAPA The Wellington
Contact Detail:
Red Mist OAPA The Wellington Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Wellington Arms and soak up the atmosphere. Chat with the staff and customers to get a feel for the vibe. This will help you stand out as someone who’s genuinely interested in being part of the team.
✨Tip Number 2
Show off your personality! When you meet the management team, let your fun side shine through. They’re looking for someone personable and engaging, so don’t be afraid to show them your sense of humour and enthusiasm for customer service.
✨Tip Number 3
Be prepared to demonstrate your skills! Think about examples from your previous roles where you’ve delivered exceptional customer service or worked well in a team. This will show that you’re dedicated to achieving high standards, just like they are at The Wellington Arms.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t forget to mention any friends or family you could refer for that sweet £500 bonus!
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Be Personable: Show off your fun and friendly personality in your application! We want to see that you’re someone who enjoys interacting with customers and can bring a positive vibe to our team.
Highlight Your Experience: If you've got previous experience in customer service, make sure to mention it! We love seeing how you've handled similar roles and what skills you can bring to The Wellington Arms.
Show Your Dedication: Let us know how dedicated you are to achieving high standards. Share examples of how you've gone above and beyond in past roles to ensure customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Red Mist OAPA The Wellington
✨Know the Venue
Before your interview, take some time to research The Wellington Arms. Familiarise yourself with their menu, promotions, and any recent events. This shows your genuine interest in the role and helps you answer questions more confidently.
✨Show Your Personality
As they’re looking for someone personable and fun, let your personality shine through during the interview. Share anecdotes that highlight your customer service skills and your ability to engage with others. A good sense of humour can go a long way!
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss your previous experiences working in a team. Highlight how you’ve contributed to a positive work environment and how you handle challenges with colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available or what a typical day looks like for waiting staff. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.