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- Tasks: Deliver exceptional customer service and maintain cleanliness in a fun pub environment.
- Company: Join Red Mist Leisure, a leader in delivering outstanding dining experiences.
- Benefits: Competitive salary, excellent gratuities, free meals, and regular social events.
- Other info: Training and development opportunities for career progression.
- Why this job: Be part of a dynamic team and make customers smile every day.
- Qualifications: Customer-focused, reliable, and enjoy working with people.
The predicted salary is between 10 - 12 £ per hour.
At Red Mist Leisure we want to deliver the best for our customers and continually exceed their expectations. We strive to be market leaders and achieving this is dependent on the quality of our products, services and our team. We recognise that customers have a choice where they spend their dining income, but by offering consistently great dining experiences, we will thereby retain and expand our customer base through the strength of our reputation and become first choice in our customer’s eyes.
We are looking for Waiting & Bar staff to be part of our front of house team at The Red Lion in Odiham. This role requires someone who is personable, fun and dedicated to achieving impeccable standards in all aspects of the operation. You will support the Management team, ensuring high standards of customer service are delivered always and to assist in effectively running the pub, achieving all operational and commercial targets.
Your role:
- Deliver and maintain excellent customer service
- To ensure exceptional standards of cleanliness are maintained
- Work together to follow all procedures throughout the establishment and ensure all regulations are met
- Be knowledgeable and to become an expert about our products, promotions and competitions
What we are looking for:
- Totally customer focused. We always strive to please and exceed our customer’s expectations.
- Honest, dedicated and hard working
- You must be a fun person with a good sense of humour who enjoys work and the interaction with customers and other staff members
- You have a reliable, flexible and adaptable approach to working
- An enthusiastic, engaging and friendly personality who takes real pride in achieving exceptional customer service results
- You enjoy working as part of a team
- Previous experience in a customer facing role is desirable
Our support to you:
- Support, training and development to improve your competency and skills in the role and to aid towards progression opportunities in the future
- Competitive salary
- Excellent gratuities
- £500 when you refer a friend or family member to any pub at Red Mist
- Regular social events and familiarisation trips
- Free meals on duty
- Regular in-house staff competitions
Compensation: To be discussed
Waiting Staff in Odiham employer: Red Mist OAPA The Red Lion
Contact Detail:
Red Mist OAPA The Red Lion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff in Odiham
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Red Lion and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This will help you show genuine interest and knowledge during your chat with the management team.
✨Tip Number 2
Show off your personality! When you meet the team, let your fun side shine through. They’re looking for someone who’s personable and engaging, so don’t be afraid to share a laugh or two. Remember, they want to see how you’ll fit in with their front of house team.
✨Tip Number 3
Be prepared to demonstrate your customer service skills. Think of examples from previous roles where you’ve gone above and beyond for customers. This will show that you’re totally customer focused and ready to deliver exceptional service at The Red Lion.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Red Mist Leisure. Don’t forget to highlight your enthusiasm for working in a fun, team-oriented environment!
We think you need these skills to ace Waiting Staff in Odiham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your fun and personable side shine through! We want to see the real you, so don’t be afraid to inject a bit of humour and warmth into your words.
Highlight Customer Focus: Make sure to emphasise your dedication to customer service. Share any experiences where you went above and beyond to exceed customer expectations – we love hearing about those moments!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. A well-structured application goes a long way!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Red Mist OAPA The Red Lion
✨Know Your Stuff
Before the interview, make sure you’re familiar with Red Mist Leisure and The Red Lion. Understand their values, menu, and what makes them stand out in the dining scene. This knowledge will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Personality
Since they’re looking for someone personable and fun, let your personality shine through during the interview. Share anecdotes that highlight your customer service skills and how you’ve made a positive impact in previous roles. A good sense of humour can go a long way!
✨Team Player Vibes
Emphasise your ability to work well in a team. Discuss experiences where you collaborated with others to achieve a common goal, especially in a busy environment. They want to see that you can contribute to a positive team dynamic at The Red Lion.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about their training programmes or how they maintain high standards of customer service. This shows you’re not just interested in the job, but also in growing with the company.