At a Glance
- Tasks: Manage sales and lettings processes, ensuring a smooth customer journey and effective site management.
- Company: Join Red Loft, a leading housing consultancy in London with a focus on innovation and community.
- Benefits: Enjoy competitive salary, 25+ days leave, flexible working, and great social events.
- Other info: Embrace diversity and enjoy excellent career growth opportunities.
- Why this job: Make a real impact in housing while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Red Loft is a housing development and regeneration consultancy based in London. We work with Registered Providers, Local Authorities and Developers throughout London and the South East. Our work includes managing development projects from concept through to completion, as well as a diverse range of development consultancy advice and services, including feasibility reports, financial viability assessments, land finding and agency, development strategies and procedures, development mentoring and training, Homes England and GLA compliance, and Shared Ownership sales, marketing and letting services.
This role will require working outside of core office hours and at alternative locations in line with customer demand, including regular Saturday working and regular evening viewings.
- Work with panel mortgage advisors and solicitors to ensure the best customer journey.
- Offer incentives in line with client approval to achieve sales and lettings completions.
- Facilitate and manage online payment of reservation fees.
- Attend and manage site visits such as mortgage valuation inspections.
- Provide Home Demonstrations in advance of sales completions.
- Attend sales completions for key handover, meeting reading etc.
- Encourage customer participation in online reviews, customer testimonials and case studies.
- Effectively manage Red Loft client sales including the management of show homes, viewings, open days and completion processes across London and the Home Counties.
- Ensure that Sales CRM and any other trackers and records are kept up to date and accurate.
- Manage the nominations, allocations, sale completions and void processes effectively to ensure that properties are sold or let within client targets whilst meeting the requirements of the relevant planning and funding obligations.
- Work with marketing teams to ensure properties are promoted within the context of current affordability and eligibility criteria to meet housing needs.
- Maintain high level of site knowledge, local market and competitor analysis.
- Work collaboratively with clients in respect of scheme delivery by providing market intelligence in relation to current values, opportunities and incentives.
- Ensure all legal contract documentation is accurate, available and relevant to be able to issue sales contracts.
- Carry out regular void inspection checks throughout the sales period.
- Contribute to End of Scheme summary reports issued to clients post last sale.
- Manage keys and sundries for void units.
Embrace equality and diversity in the workplace and adhere to all other relevant policies and procedures. At all times follow the financial regulations and GDPR and AML policies and procedures at Red Loft.
The role will include regular evening and weekend work.
Competitive salary, minimum 25 days annual leave plus 8 days public/bank holidays, workplace pension scheme, learning and development support, flexible/agile working arrangements, regular social events, season ticket loan, cycle to work scheme, annual charity quiz night, salary sacrifice electric car scheme, Natwest EAP Service.
Retail Sales Consultant - Immediate Start in London employer: Red Loft
Red Loft is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary alongside a generous annual leave package and flexible working arrangements. Our vibrant work culture fosters collaboration and inclusivity, with regular social events and opportunities for professional development, making it an ideal place for those seeking a rewarding career in the housing development sector in London.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Consultant - Immediate Start in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and don’t be shy about asking for informational interviews. The more connections you make, the better your chances of landing that Retail Sales Consultant role.
✨Tip Number 2
Show up prepared! When you get an interview, research Red Loft thoroughly. Know their projects, values, and what makes them tick. This will help you stand out and show that you’re genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it relates to the role. Highlight your customer service skills and any relevant sales experience. We want to hear how you can contribute to the team!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the job.
We think you need these skills to ace Retail Sales Consultant - Immediate Start in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Retail Sales Consultant role. Highlight your relevant experience in sales, customer service, and any knowledge of the housing market. We want to see how you fit into our team!
Show Your Passion:Let your enthusiasm shine through in your application! Talk about why you're excited about working with Red Loft and how you can contribute to our mission. We love candidates who are genuinely interested in what we do.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your skills and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Red Loft
✨Know Your Stuff
Familiarise yourself with Red Loft's services and recent projects. Understanding their approach to housing development and regeneration will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully managed sales processes in the past. Highlight your experience with customer interactions, managing viewings, and closing deals, as these are crucial for the Retail Sales Consultant role.
✨Be Ready for Flexibility
Since the job requires working outside of core hours, be prepared to discuss your availability. Show that you're adaptable and willing to work evenings and weekends, which is essential for meeting customer demand.
✨Engage with the Team
Demonstrate your ability to work collaboratively by discussing how you've partnered with colleagues or clients in previous roles. Mention any experience with marketing teams or client management to highlight your teamwork skills.
