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For Companies At a Glance
- Tasks: Lead shifts, deliver exceptional customer service, and train your team.
- Company: The Red Lion, a beloved pub in Radlett with a rich history.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Why this job: Join a vibrant team and grow your career in hospitality.
- Qualifications: Passion for customer service and team leadership skills.
- Other info: Access to training, apprenticeships, and a supportive career pathway.
The predicted salary is between 24000 - 36000 £ per year.
Standing proudly in the heart of Radlett village, the Red Lion has been serving the best of seasonal British food and award-winning ales since the 1900s. Favourite among many in Hertfordshire, our pub offers classic nostalgia as well as a sprinkle of modern times. Guests can enjoy a stay in one of our stylish 13 hotel bedrooms. Whether it's a weekend away or a business trip, our position just a few minutes walk to the train station makes us the perfect location for all. We don't shy away from private events and love a good party! Our team stands at the heart of everything we do, and we welcome new talents.
What We Offer Our Supervisors
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor employer: red lion
Contact Detail:
red lion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Network like a pro! Chat with folks in the industry, attend local events, and don’t be shy about reaching out on social media. You never know who might have the inside scoop on a Supervisor role at a fab pub like the Red Lion.
✨Tip Number 2
Show off your personality during interviews! We want to see your passion for customer service and how you connect with others. Bring your A-game and let your enthusiasm shine through – it’s all about building rapport!
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you’re genuinely interested in the role and the pub. Ask about team training or how they celebrate successes – it’ll help you stand out from the crowd!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional customer service and building rapport with both customers and the team.
Tailor Your CV: Make sure your CV is tailored to the Supervisor role. Highlight any relevant experience in hospitality, especially in training and leading teams. We love seeing how you've contributed to previous workplaces!
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who fits into our pub culture, so let us know what makes you unique and how you can contribute to our team.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team at the Red Lion!
How to prepare for a job interview at red lion
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with the Red Lion and its offerings. Understand the menu, the types of ales served, and the overall vibe of the pub. This knowledge will not only impress the interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you built rapport and handled difficult situations, as this will demonstrate your ability to lead a team in delivering top-notch service.
✨Emphasise Team Training and Development
Since training the team is a crucial part of the Supervisor role, come prepared with ideas on how you would approach this. Discuss any previous experience you have in training or mentoring others, and be ready to share your thoughts on fostering a positive learning environment.
✨Be Ready to Discuss Safety and Responsibility
As a key holder, you'll need to ensure shifts run smoothly and safely. Be prepared to talk about your understanding of health and safety regulations in hospitality. Share any relevant experiences where you had to make quick decisions to maintain a safe environment for both staff and customers.
