Bar and Waiting Supervisor
Bar and Waiting Supervisor

Bar and Waiting Supervisor

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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red lion

At a Glance

  • Tasks: Lead a team to deliver exceptional service and create memorable dining experiences.
  • Company: Join a family-run business that values its people and invests in their future.
  • Benefits: Competitive pay, flexible shifts, discounts on meals, and career development opportunities.
  • Why this job: Be part of a supportive team where your growth and success are prioritised.
  • Qualifications: Previous supervisory experience is essential; training provided through our GROW Programme.
  • Other info: Enjoy a valued position with fantastic career progression in a progressive company.

The predicted salary is between 24000 - 36000 £ per year.

If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as a Bar & Waiting Supervisor. We’re independent, so believe in investing in the future and we love home‑grown talent. We treat all our people like part of the family – you’ll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of. So, if you’re as passionate as we are about delivering attentive, full table service and would enjoy helping to create a memorable family dining experience then you could be our next Bar & Waiting Supervisor at Chicken & Grill pubs, an important part of the McMullen’s family.

We can offer you:

  • A competitive salary
  • An achievable bonus scheme
  • Shift flexibility
  • Weekly pay
  • 60% discounted meals when you are working
  • 25% discount on food and 20% off drinks for you and your friends on your day off
  • Enhanced rate of pay for working on key Bank Holidays
  • Family friendly policies including enhanced maternity and paternity pay
  • A share of gratuities
  • Fantastic career development through our GROW Programme – currently over half of McMullen General Managers were promoted internally
  • A valued position in a progressive company who treat people as a name, not a number
  • We also offer industry-relevant Apprenticeships if you would like to develop your skills further, so you can earn while you learn

Key Responsibilities of a Bar & Waiting Supervisor:

  • Delighting our guests through exceptional service
  • Coaching and guiding our Team Members
  • Running shifts and supporting the Management team

Prior experience within a supervisory role is essential however full training will be given through the McMullen GROW Programme both in house and at our Training and Development Centre in Hertford.

Bar and Waiting Supervisor employer: red lion

Join the McMullen family as a Bar and Waiting Supervisor at the Red Lion in Hatfield, where we prioritise quality service and guest satisfaction. Our supportive work culture fosters personal growth through our GROW Programme, offering you the chance to develop your skills while enjoying competitive pay, flexible shifts, and generous discounts. With a commitment to treating our team like family, we provide a rewarding environment for those passionate about creating memorable dining experiences.
red lion

Contact Detail:

red lion Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bar and Waiting Supervisor

✨Tip Number 1

Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Bar and Waiting Supervisor.

✨Tip Number 2

Practice your service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you’ve gone above and beyond for guests. We want to hear those stories!

✨Tip Number 3

Network with current employees! If you can, reach out to someone who works at McMullen’s or has worked there before. They can give you insider tips on what the interviewers are looking for.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the McMullen family.

We think you need these skills to ace Bar and Waiting Supervisor

Customer Service Skills
Supervisory Experience
Coaching and Mentoring
Team Leadership
Shift Management
Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Interpersonal Skills
Conflict Resolution
Sales Skills
Training and Development

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about delivering exceptional service and creating memorable experiences for our guests.

Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in supervisory roles. We love seeing how your past experiences can contribute to our family-run business, so don’t hold back on showcasing your skills!

Be Yourself: We’re all about treating people like part of the family, so don’t be afraid to let your personality come through in your application. Share a bit about yourself and what makes you a great fit for our team!

Apply Through Our Website: For the best chance of joining our team, make sure to apply through our website. It’s the easiest way for us to see your application and get you started on your journey with us at McMullen’s!

How to prepare for a job interview at red lion

✨Know the Company

Before your interview, take some time to research Chicken & Grill pubs and McMullen’s family values. Understanding their commitment to quality service and guest satisfaction will help you align your answers with their expectations.

✨Showcase Your Experience

Since prior supervisory experience is essential, be ready to discuss specific examples from your past roles. Highlight situations where you’ve successfully coached team members or handled busy shifts, demonstrating your leadership skills.

✨Emphasise Teamwork

As a Bar & Waiting Supervisor, you’ll be part of a team that values collaboration. Share stories that illustrate your ability to work well with others, support your colleagues, and contribute to a positive working environment.

✨Ask Thoughtful Questions

Prepare a few questions to ask at the end of your interview. Inquire about the GROW Programme or how they support career development. This shows your genuine interest in growing within the company and your commitment to delivering exceptional service.

Bar and Waiting Supervisor
red lion
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