Bar and Waiting Team Member

Bar and Waiting Team Member

Manchester Full-Time No home office possible
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At a Glance

  • Tasks: Deliver top-notch customer service and support your team in a lively pub environment.
  • Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition and passion for hospitality.
  • Benefits: Enjoy 30% off food and drink, discounted hotel stays, and a fair share of tips.
  • Why this job: Be part of a supportive family culture while growing your career in a fun atmosphere.
  • Qualifications: No experience needed, just bring your passion for hospitality and a proactive attitude!
  • Other info: Work with a proud team at a well-respected brewery known for its fantastic beer and food.

We are looking for Bar and Waiting Team Members to join our fabulous team.

What we offer our Bar and Waiting Team Members:

  • 30% discount on food and drink across our pubs and inns for you and friends and family
  • 50% off food when on shift
  • Discounted stays in our hotels and inns
  • A fair share of tips
  • Annual profit share, ensuring you share in the success of the company
  • Wellbeing support with our Employee Assistance Programme
  • Great opportunities to grow in your role and progress your career
  • Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Bar and Waiting Team Member does at JW Lees:

  • You will be totally focused on our customers, providing best-in-class customer service and tailoring your service to suit the customer
  • Supporting your teammates in all areas, helping out wherever needed. We are a family
  • Know everything about our beers – we are a brewery and proud of it
  • Be confident in recommending food and drink to our customers. We want brand ambassadors!
  • Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud – Savvy – Honest – Passionate – Personal – Together

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 16/07/2025 by TN United Kingdom

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Bar and Waiting Team Member employer: Red Lion Withington

At JW Lees, we pride ourselves on being a family-owned brewery with nearly 200 years of tradition, offering our Bar and Waiting Team Members not just competitive benefits like discounts on food and drink, but also a supportive work culture that prioritises employee wellbeing and growth. With opportunities for career progression and a strong sense of community, you'll be part of a team that values passion and dedication in delivering exceptional customer service across our pubs and inns in the North West and North Wales.
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Contact Detail:

Red Lion Withington Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bar and Waiting Team Member

✨Tip Number 1

Familiarise yourself with JW Lees' history and values. Understanding their commitment to quality and customer service will help you align your answers during any interviews, showing that you're genuinely interested in being part of their team.

✨Tip Number 2

Brush up on your knowledge of beers and food pairings. As a Bar and Waiting Team Member, being able to confidently recommend drinks and meals will set you apart from other candidates and demonstrate your passion for hospitality.

✨Tip Number 3

Showcase your teamwork skills. JW Lees values a supportive environment, so be prepared to discuss examples of how you've worked well with others in previous roles or experiences, even if they are not directly related to hospitality.

✨Tip Number 4

Prepare to discuss your customer service philosophy. Think about what great service means to you and how you can create memorable experiences for customers, as this is a key aspect of the role at JW Lees.

We think you need these skills to ace Bar and Waiting Team Member

Customer Service Skills
Teamwork
Communication Skills
Proactivity
Passion for Hospitality
Knowledge of Food and Beverage
Adaptability
Time Management
Attention to Detail
Problem-Solving Skills
Sales Skills
Multitasking
Positive Attitude
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what JW Lees is looking for in a Bar and Waiting Team Member. Focus on their emphasis on customer service, teamwork, and passion for hospitality.

Tailor Your CV: Make sure your CV highlights any relevant experience or skills that align with the role. Even if you lack direct experience, showcase your enthusiasm for hospitality and any transferable skills.

Craft a Personal Cover Letter: Write a cover letter that reflects your personality and passion for the role. Mention why you want to work at JW Lees specifically and how you embody their values of being proud, savvy, honest, passionate, personal, and together.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.

How to prepare for a job interview at Red Lion Withington

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about why you love working with people and how you enjoy creating memorable experiences for customers.

✨Know Your Beers and Food

Since JW Lees is a brewery, it's important to have some knowledge about their beers and food offerings. Do a bit of research beforehand so you can confidently discuss recommendations and show that you're eager to learn more.

✨Emphasise Teamwork

Highlight your ability to work well in a team. Share examples from past experiences where you've supported colleagues or contributed to a positive team environment, as this aligns with the company's value of being 'Together'.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about opportunities for growth or how they support their staff's wellbeing, reflecting your alignment with their values.

Bar and Waiting Team Member
Red Lion Withington
R
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