At a Glance
- Tasks: Lead a fun pub team, creating memorable experiences for guests.
- Company: Join an award-winning local pub company that values people.
- Benefits: 30% off at all venues, flexible hours, and meal deals.
- Other info: Enjoy a lively atmosphere with diverse teammates and great perks.
- Why this job: Grow your career with real opportunities and a supportive environment.
- Qualifications: Previous experience in a supervisory role and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:
- Have a natural talent for leading and motivating others, sharing moments of joy with our team and guests.
- Take pride in delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with the wider pub management team to ensure the business runs efficiently and profitably.
- Be responsible for opening and closing, stocking, and cashing up.
- Be a role model for customer service.
- Have the ability to think on the spot and use your initiative.
- Be accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24-hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor in Skelmersdale employer: Red Lion (31013)
Marston's is an award-winning local pub company that prioritises its people, fostering a vibrant and inclusive work culture where personality is celebrated. With a commitment to employee growth, we offer clear pathways for advancement, flexible working hours, and a range of benefits including discounts, health support, and a lively atmosphere that makes every shift enjoyable. Join us to create memorable experiences for our guests while developing your career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Skelmersdale
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in. Chat with the staff and customers to understand the vibe. This will help you tailor your approach when you apply and show that you’re genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or social media. Ask them about their experiences and any tips they might have for landing a Supervisor role. Personal connections can make all the difference!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how you’d handle busy shifts, motivate your team, and deliver excellent customer service. We want to see your personality shine through, so be yourself!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and opportunities to grow your career with us. Don’t miss out on the chance to join our fun-loving team!
We think you need these skills to ace Supervisor in Skelmersdale
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring joy to our team and guests.
Tailor Your Experience:Make sure to highlight your previous experience in a Supervisor or Team Leader role. We’re looking for someone who can lead and motivate others, so share specific examples of how you've done this in the past!
Be Clear and Concise:Keep your application clear and to the point. We love a good story, but we also appreciate brevity. Make sure to cover all the key points without rambling on too much!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Red Lion (31013)
✨Know the Pub Culture
Before your interview, get familiar with the pub's atmosphere and values. Visit the pub if you can, or check out their social media to understand what makes them unique. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and motivate others. Prepare examples from your previous roles where you've successfully managed a team or resolved conflicts. Highlight your ability to create a fun and engaging environment, as this is key to delivering those memorable moments for guests.
✨Demonstrate Customer Service Excellence
Customer service is at the heart of the role. Be ready to discuss how you've gone above and beyond for customers in the past. Think of specific instances where your actions led to positive outcomes, and be prepared to share these stories during your interview.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and ability to think on your feet. Practice responding to scenarios like handling a busy shift or dealing with an unhappy customer. This will show that you can handle the fast-paced environment and keep things running smoothly.
