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- Tasks: Join our Bar and Waiting team to create memorable experiences for guests.
- Company: Be part of Marston's, voted Best Pub Employer at The Publican 2024 Awards.
- Benefits: Enjoy 30% off meals, flexible hours, and a £4.50 meal deal on shift.
- Why this job: Grow your skills in a vibrant atmosphere with diverse teammates and career pathways.
- Qualifications: No experience needed; just bring your passion for great service and teamwork.
- Other info: We celebrate individuality and support your well-being with various resources.
We’re on the lookout for new Bar and Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more.
Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best. As part of our Bar and Waiting team you’ll:
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team, turning your hand to support wherever needed.
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to grow and develop whilst achieving a long-term career (if that’s what you’re after).
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us: You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Exciting range of high street, online discounts and cashback offers.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Contact Detail:
Red Lion (31013) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Staff
✨Tip Number 1
Familiarise yourself with the menu and drinks offered at our pubs. Knowing the ins and outs of what you’ll be serving will not only impress during your interview but also show your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock setting. This will help you feel more confident when interacting with guests and demonstrate your passion for providing excellent service.
✨Tip Number 3
Research our company culture and values. Understanding what we stand for will allow you to align your answers during any discussions, showcasing that you’re a great fit for our team.
✨Tip Number 4
Network with current or former staff if possible. They can provide insights into the role and the work environment, which can help you tailor your approach and questions during the application process.
We think you need these skills to ace Bar and Waiting Staff
Some tips for your application 🫡
Understand the Role: Before applying, take some time to understand what being part of the Bar and Waiting team entails. Familiarise yourself with the responsibilities mentioned in the job description, such as creating a welcoming atmosphere and providing excellent customer service.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality. Focus on skills like teamwork, communication, and customer service that are essential for this role.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work in hospitality and how you can contribute to creating memorable experiences for guests.
Showcase Your Passion: In your application, express your passion for working in a vibrant pub environment. Share any previous experiences where you've provided great service or worked in a team, as this will resonate well with the hiring team.
How to prepare for a job interview at Red Lion (31013)
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for working in hospitality. Talk about any previous experiences, even if they are informal, that demonstrate your love for customer service and creating memorable moments for guests.
✨Know the Menu
Familiarise yourself with the food and drink offerings at the pub. Being able to discuss menu items confidently and suggest pairings can impress the interviewers and show that you’re serious about the role.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share examples of how you've supported colleagues in past roles or how you’ve contributed to a positive atmosphere, as teamwork is crucial in a busy pub environment.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about training opportunities or how the team celebrates successes, which aligns with their focus on personal development.
