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For Companies At a Glance
- Tasks: Be the go-to person for owners, ensuring top-notch communication and service.
- Company: Join a fresh, tech-driven holiday let management company in the stunning Cotswolds.
- Benefits: Flexible working hours, competitive pay, and opportunities for personal growth.
- Other info: Opportunity to travel and meet owners, plus support exciting projects.
- Why this job: Help revolutionise the holiday letting industry while connecting with inspiring homes.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Red Kite is a boutique holiday let management company operating in the beautiful rolling hills of the Cotswolds and surrounding areas. We saw an opportunity to bring a fresh, modern and technology driven service to holiday letting. Our aim is very simple:
- Deliver outstanding service to guests and owners
- Grow organically with quality (not quantity) homes
- Use technology and personality to set us apart from the competition
We have big plans to shake up the industry and expand our service to all inspiring homes and places throughout the UK.
Responsibilities
- Acting as the main point of contact for owners and consistently delivering excellent communication and service.
- Gathering and maintaining key operational details to support smooth day-to-day property management.
- Liaising between owners and internal teams such as Maintenance or Guest Experience to resolve issues quickly and clearly.
- Managing your portfolio to optimise performance including tracking key metrics, comparing data and making adjustments and recommendations as required.
- Guiding new owners through the onboarding process and coordinating key steps to get each home guest-ready.
- Creating online listings, writing engaging copy and working with photographers to best capture and promote the homes.
- Travelling to homes to meet with owners face to face across the Cotswolds and surrounding areas.
- Supporting longer-term projects to improve internal processes and enhance the overall owner experience.
Business Support
Work 1 weekend per month which involves leading our Operations support - Guest Experience, Housekeeping.
Account Manager employer: Red Kite
Contact Detail:
Red Kite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join online forums, or even hit up social media groups related to holiday letting. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or network, let your unique character shine through. Red Kite values personality just as much as skills, so don’t be afraid to be yourself.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Understand what makes Red Kite tick and think about how you can contribute to their mission of delivering outstanding service. Tailor your answers to reflect their goals!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Red Kite team. Don’t miss out on this opportunity!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick.
Tailor Your Application: Make sure to customise your application for the Account Manager role. Highlight your relevant experience in property management and customer service, and explain how you can contribute to our mission of delivering outstanding service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what matters!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Red Kite
✨Know Your Stuff
Before the interview, make sure you understand Red Kite's mission and values. Familiarise yourself with their approach to holiday let management and think about how your experience aligns with their goals of delivering outstanding service and using technology to stand out.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples from your past roles where you successfully managed client relationships or resolved issues. Be ready to demonstrate how you can maintain excellent communication between owners and internal teams.
✨Be Data Savvy
Since the role involves tracking key metrics and making data-driven recommendations, brush up on your analytical skills. Bring examples of how you've used data to optimise performance in previous positions, and be prepared to discuss how you would apply this at Red Kite.
✨Get Personal
Red Kite values personality alongside professionalism. Think about how you can bring your unique character into the role. Prepare to share a bit about yourself and why you're passionate about the holiday letting industry, as this will help you connect with the interviewers.