Community Specialist (Homes) in High Wycombe

The postholder will deliver high-quality front-line housing services to tenants and leaseholders, using mobile technology to provide efficient, proactive support across tenancies, neighbourhoods and estates. They will work collaboratively with residents, colleagues and partner agencies to achieve positive outcomes, encourage tenant involvement in shaping services, and manage a range of tenancy, estate and neighbourhood matters including home audits, estate inspections, tenancy changes, mutual exchanges, landlord permissions, starter tenancies, medium-level antisocial behaviour, tenancy fraud, safeguarding, welfare and succession cases. The postholder will maintain accurate case records and reports, provide responsive support to vulnerable tenants, and coordinate communal facilities and scheme-related services, including fire alarm testing, logbooks and estate improvements.

Qualifications, skills and experience

At Red Kite, you will be supported by our dedicated Learning and Knowledge team while bringing a professional approach to housing management service delivery. You will need a full UK driving licence and access to a vehicle for business use, awareness of safeguarding for adults and children, enhanced awareness or experience of health and safety and lone working, and relevant CIH qualifications or a willingness to undertake appropriate training.

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Role information

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Declarations and eligibility

Please confirm you have the right to work in the UK without sponsorship? (required) * (required)

Please confirm you are able to work from our offices in High Wycombe, Buckinghamshire at least twice aweek as per our hybrid working policy? (required) * (required)

As far as you are aware, are you related to, or do you live with or have a relationship with anycurrent Red Kite employee, tenant, leaseholder, or board member? * (required)

Some of our roles require you to hold a full UK driving licence and have access to a vehicle, can you confirm that you have a driving licence and access to a vehicle? * (required)

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Some of our roles require DBS checks, please tick this box to consent to a DBS check (ifrequired) should you be appointed to this role.

Do you have any unspent criminal convictions, cautions, reprimands, final warnings, or are you currently subject to any police investigations, pending prosecutions, or outstanding charges in the UK or overseas? * (required)

Equality and diversity

Red Kite Community Housing Limited wants to meet the aims and commitments set out in our Equality, diversity and inclusion policy . This includes not discriminating under the Equality Act 2010. Please complete this form to help us understand the diversity of our job applicants. Completing this form is voluntary. The information provided will be kept confidential and will be used to help us understand the diversity of our organisation.

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The details given on this application are true and accurate. I understand that my application may be rejected for withholding relevant details or giving false, misleading or inaccurate information. In addition, I may also be subject to disciplinary proceedings which could amount to my dismissal, and/or action being taken, against me in the civil and criminal courts for offences identified under the Fraud Act 2006. By signing and returning this application form, I consent to the employer using and keeping information about me provided by me or by third parties such as referees relating to my application or future employment. Such information includes details relating to my health and to any criminal record.

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