At a Glance
- Tasks: Lead a dynamic team in delivering top-notch property maintenance and customer-focused services.
- Company: Join a forward-thinking organisation dedicated to improving lives through property operations.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Fast-paced role with opportunities for continuous improvement and innovation.
- Why this job: Make a real difference in people's lives while enhancing your leadership skills.
- Qualifications: Strong technical background and proven leadership experience in property operations.
The predicted salary is between 50000 - 60000 Β£ per year.
As the Assistant Director of Property Operations, you will lead a dynamic team responsible for delivering responsive repairs, void management, disrepair resolution and home safety services that positively impact our customers' lives. This role requires someone passionate about delivering excellent day-to-day property maintenance services, with a strong technical background, exceptional leadership skills and a focus on continuous improvement. You will work at pace in a challenging environment, ensuring that our operational property services are aligned with our corporate objectives, regulatory requirements and customer needs.
Key Responsibilities
- Provide strategic and operational leadership across responsive repairs, void turnaround, legal disrepair management and damp, mould and condensation services.
- Lead delivery of responsive repairs and maintenance, setting clear KPIs for first-time fix, appointment adherence and customer satisfaction, ensuring underperformance is addressed swiftly.
- Lead delivery of the planned and cyclical works programmes.
Assistant Director of Property Operations employer: Red Kite Community Housing
As an employer, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. With a strong commitment to professional development, we offer numerous growth opportunities and training programmes tailored to enhance your skills in property operations. Located in a vibrant community, our organisation not only prioritises the well-being of our customers but also values the contributions of our team members, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Red Kite Community Housing Recruitment Team