Assistant Director of Property Operations

Assistant Director of Property Operations

Full-Time 50000 - 60000 Β£ / year (est.) No working from home possible
Red Kite Community Housing

At a Glance

  • Tasks: Lead a dynamic team in delivering top-notch property maintenance and customer-focused services.
  • Company: Join a forward-thinking organisation dedicated to improving lives through property operations.
  • Benefits: Competitive salary, career development opportunities, and a supportive work environment.
  • Other info: Fast-paced role with opportunities for continuous improvement and innovation.
  • Why this job: Make a real difference in people's lives while enhancing your leadership skills.
  • Qualifications: Strong technical background and proven leadership experience in property operations.

The predicted salary is between 50000 - 60000 Β£ per year.

As the Assistant Director of Property Operations, you will lead a dynamic team responsible for delivering responsive repairs, void management, disrepair resolution and home safety services that positively impact our customers' lives. This role requires someone passionate about delivering excellent day-to-day property maintenance services, with a strong technical background, exceptional leadership skills and a focus on continuous improvement. You will work at pace in a challenging environment, ensuring that our operational property services are aligned with our corporate objectives, regulatory requirements and customer needs.

Key Responsibilities

  • Provide strategic and operational leadership across responsive repairs, void turnaround, legal disrepair management and damp, mould and condensation services.
  • Lead delivery of responsive repairs and maintenance, setting clear KPIs for first-time fix, appointment adherence and customer satisfaction, ensuring underperformance is addressed swiftly.
  • Lead delivery of the planned and cyclical works programmes.

Assistant Director of Property Operations employer: Red Kite Community Housing

As an employer, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. With a strong commitment to professional development, we offer numerous growth opportunities and training programmes tailored to enhance your skills in property operations. Located in a vibrant community, our organisation not only prioritises the well-being of our customers but also values the contributions of our team members, making it an ideal place for those seeking meaningful and rewarding employment.

Red Kite Community Housing

Contact Details:

Red Kite Community Housing Recruitment Team

We think you need these skills to ace Assistant Director of Property Operations

Leadership Skills
Operational Service Delivery
Property Maintenance
Responsive Repairs Management
Void Management
Disrepair Resolution
Customer Satisfaction Focus