At a Glance
- Tasks: Provide IT support across multiple sites, handling installations and resolving issues.
- Company: Join a dynamic team focused on delivering top-notch IT services.
- Benefits: Gain hands-on experience, competitive pay, and potential for extension.
- Other info: Opportunity to work in a fast-paced environment with growth potential.
- Why this job: Make a real difference by supporting users and ensuring smooth IT operations.
- Qualifications: Basic IT knowledge and a valid driving licence required.
The predicted salary is between 31500 - 38500 £ per year.
- Duration: 2 months, plus extension Location: Newport, Port Talbot & Llanelli
- Your New Role
We are seeking to enrol 3x IT Support Engineers to provide services in Newport, Port Talbot & Llanelli, with 1x Engineer covering each site.
Own transport and a driving license will be required, as there is a possibility to travel between sites.
- Your Responsibilities
- You will be involved in AV Client installations and support to the client's hardware along with endpoint/server deployment.
- You will handle IMAC by validating requests, preparing and installing equipment, coordinating logistics, and supporting users.
- VIP Service offers prioritized, onsite IT support to selected users and their assistants.
- Offers walk-in IT support via Genius Bar, manages device handouts/returns, assists with orders and logistics, and ensures fast printer swaps to avoid production delays.
- You Will Manage
- Incident resolution for workplace IT services by diagnosing issues, coordinating with third parties, restoring services quickly, updating records, and ensuring incidents are properly closed - all based on priority and service level agreements.
- Problem Management by identifying, logging, prioritizing, and resolving issues affecting workplace IT services, coordinating with third parties, updating records, and preventing recurrence through root cause analysis and documentation
- IT assets and configurations by maintaining accurate records, updating inventory, handling installations, returns, and disposals, ensuring stock levels, and supporting logistics - all in alignment with customer policies and systems
- #J-18808-Ljbffr
IT Support Analyst in Port Talbot employer: Red King Resourcing
Join our dynamic design practice in Cardiff, where we foster a collaborative and innovative work culture that values creativity and technical excellence. As an ARB Architect, you will have the opportunity to lead exciting projects while benefiting from ongoing professional development and a supportive team environment. Our commitment to employee growth, coupled with the vibrant cultural scene of Cardiff, makes us an exceptional employer for those seeking meaningful and rewarding careers in architecture.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Analyst in Port Talbot
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Red King Resourcing that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace IT Support Analyst in Port Talbot
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Red King Resourcing, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Red King Resourcing can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Red King Resourcing will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Red King Resourcing
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Red King Resourcing. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Red King Resourcing.
