Product Business Analyst in London

Salary: £? - ? per year

Requirements

• 10+ years of experience as a Business Analyst in London Market insurance
• Experience analysing insurance products or product documentation
• Strong analytical and documentation skills
• Experience working with underwriting or product development teams
• Strong understanding of specialty/commercial insurance operations
• Experience documenting underwriting and policy servicing processes to L2/L3 detail
• Previous involvement in PAS transformations or Guidewire programmes
• Understanding of Lloyds and company market operating models
• Exposure to Guidewire implementations
• Specialty insurance product understanding
• Ability to analyse complex product variations
• Strong Excel and data structuring capability
• Workshop support and stakeholder coordination skills

Responsibilities

• Support our clients Product Rationalisation workstream by analysing and structuring existing insurance products across the European business to create a simplified, system-ready product model for Guidewire PolicyCenter
• Identify and catalogue all in-scope European products across classes
• Gather product documentation, including product definitions, coverage structures, rating sheets, underwriting guidelines and policy forms
• Create a structured product inventory register
• Analyse existing products to identify duplicate or overlapping products, variations across jurisdictions, coverage structure differences, optional extensions and endorsements, and regulatory-driven variations
• Support the client in distinguishing true product differences from parameter variations
• Assist the client, Product Owner and client BAs in grouping products into product families, defining core products and variants, identifying opportunities for standardisation, and reducing unnecessary product proliferation
• Develop structured documentation including product definition templates, coverage structure diagrams, product comparison matrices and product rationalisation analysis packs
• Support product rationalisation workshops by preparing analysis materials, documenting decisions and action items, maintaining rationalisation trackers and preparing decision summaries for Product Owner review
• Work with the Guidewire functional architect to ensure product definitions align with Guidewire product model structures, coverage patterns, rating structures and rules configuration
• Facilitate workshops with underwriters, underwriting assistants, operations teams, product owners and SMEs across London Market specialty lines
• Define end-to-end underwriting and policy administration journeys including submission intake, quote, referral, bind, endorsements / MTAs, renewals, cancellation, reinstatement, mid-term servicing, broker interactions, document production and bordereaux / delegated authority touchpoints
• Produce L1/L2/L3 process maps, user journeys, swimlane workflows, pain point analysis, functional requirements, epics, features and user stories

Technologies

• Architect
• Excel
• Support
• Product Owner

We are supporting a London-based role focused on product rationalisation and underwriting process analysis across the European and London Market insurance environment. The role works closely with product owners, underwriters, operations teams, SMEs and a Guidewire functional architect to create structured product documentation and align business processes and product definitions with Guidewire PolicyCenter. The working model is 2–3 days per week onsite in London, with the remaining days remote.