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For Companies At a Glance
- Tasks: Provide hands-on tech support and troubleshoot hardware issues in a live environment.
- Company: Dynamic tech support company based in Liverpool.
- Benefits: Earn £150 per day with potential for long-term employment until May 2028.
- Why this job: Join a team where your skills keep users operational and make a real difference.
- Qualifications: Strong break fix experience and excellent communication skills required.
- Other info: Exciting opportunity to work in a fast-paced manufacturing setting.
The predicted salary is between 30000 - 45000 £ per year.
A tech support company seeks a Level 2 Break Fix and Deskside Support Engineer in Liverpool. This role focuses on providing hands-on technical support, troubleshooting hardware, and ensuring users remain operational in a live manufacturing environment.
Candidates should have:
- Strong break fix experience
- Excellent communication skills
- The ability to handle various hardware issues
The position offers a salary of £150 per day and runs until May 2028.
Onsite IT Break-Fix & Deskside Support Engineer in Liverpool employer: Red King Resourcing
Contact Detail:
Red King Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Break-Fix & Deskside Support Engineer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech support field, especially those who work in similar roles. They might have insider info on job openings or even refer you directly to hiring managers.
✨Tip Number 2
Prepare for hands-on assessments! Since this role is all about break-fix and deskside support, brush up on your troubleshooting skills. Practise solving common hardware issues so you can impress during any practical tests.
✨Tip Number 3
Show off your communication skills! In interviews, be ready to explain technical concepts in simple terms. This will demonstrate your ability to support users effectively, which is key in a live manufacturing environment.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs like this one. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Onsite IT Break-Fix & Deskside Support Engineer in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your break-fix experience and any relevant technical skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your hands-on support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Onsite IT Break-Fix & Deskside Support Engineer role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Show Off Your Communication Skills: Since this role involves working closely with users, make sure to highlight your excellent communication skills in your application. We want to know how you handle tricky situations and keep users happy while troubleshooting their hardware issues.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Red King Resourcing
✨Know Your Tech Inside Out
Make sure you brush up on your break-fix experience. Be ready to discuss specific hardware issues you've tackled in the past and how you resolved them. This role is all about hands-on support, so showcasing your technical skills will definitely impress.
✨Communicate Clearly
Since excellent communication skills are a must, practice explaining complex technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so think of examples where you've done this successfully.
✨Understand the Environment
Familiarise yourself with the manufacturing environment. Research common hardware used in such settings and any specific challenges they face. Showing that you understand the context of the role will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your troubleshooting skills. Think of a few challenging situations you've encountered and how you handled them. Being able to articulate your thought process will demonstrate your problem-solving abilities.
