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For Companies At a Glance
- Tasks: Provide onsite IT support, troubleshoot issues, and assist users with tech problems.
- Company: Join a well-established company known for its commitment to quality and customer service.
- Benefits: Enjoy a long-term contract with potential for growth and development in your IT career.
- Why this job: Perfect for tech enthusiasts who love solving problems and helping others in a dynamic environment.
- Qualifications: Experience with Office 365, Windows OS, Active Directory, and strong customer service skills required.
- Other info: DBS check is necessary; this role falls inside IR35 regulations.
The predicted salary is between 36000 - 60000 £ per year.
Onsite IT Support Engineer. Our well established client is looking for an immediately available IT Support Engineer on a long term contract. This role does fall inside IR35.
Key skills:
- Office 365
- Exchange
- Windows Operating Systems
- Active Directory
- Strong Customer Service skills
- ServiceNow
A DBS check is required. If you are interested in this role and would like to understand more then please click apply.
IT Support Engineer employer: Red King Resourcing
Contact Detail:
Red King Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Office 365 and Active Directory. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Brush up on your customer service skills, as this role requires strong interpersonal abilities. Consider preparing examples of how you've successfully resolved IT issues for users in the past.
✨Tip Number 3
Since this position is onsite, be ready to discuss your availability and flexibility. Employers appreciate candidates who can adapt to their schedules and are willing to go the extra mile.
✨Tip Number 4
Research the company and its culture before your interview. Understanding their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key skills required for the IT Support Engineer position. Make a note of specific technologies and tools mentioned, such as Office 365, Exchange, and Active Directory.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job requirements. Emphasise your customer service skills and any previous roles involving IT support or similar responsibilities.
Craft a Strong Cover Letter: Write a cover letter that addresses why you are a good fit for this role. Mention your immediate availability and express your enthusiasm for the opportunity to work with the client. Be sure to include examples of how you've successfully handled IT support issues in the past.
Check for Compliance: Since the role falls inside IR35, ensure you understand the implications and mention your willingness to comply with these regulations in your application. This shows your awareness of the working conditions and your readiness to adapt.
How to prepare for a job interview at Red King Resourcing
✨Know Your Tech
Brush up on your knowledge of Office 365, Exchange, and Windows Operating Systems. Be prepared to discuss how you've used these technologies in previous roles, as well as any troubleshooting techniques you’ve mastered.
✨Customer Service Focus
Since strong customer service skills are essential for this role, think of examples where you've successfully resolved issues for users. Highlight your communication skills and how you ensure a positive experience for clients.
✨Familiarise with ServiceNow
If you have experience with ServiceNow, be ready to talk about it. If not, do some research on its functionalities and how it’s used in IT support environments. Showing initiative can impress the interviewers.
✨Prepare for DBS Check Questions
As a DBS check is required, be prepared to discuss your background and any relevant experiences. Honesty is key, so if there are any concerns, address them upfront to build trust with your potential employer.
