Lean Process SME (London Market Insurance) £425-£436 per day (Outside IR35) Location: London (EC3 / Lloyd's Market) - minimum 3 days onsite Contract Duration: 10 weeks+ Work Pattern: 3 days onsite, 2 days remote Role Summary The Lean Process SME will lead the design of a single base underwriting process from submission to bind, define controlled variation frameworks, and identify optimisation opportunities. This is a highly delivery-focused role requiring deep London Market expertise, strong lean/process excellence capability, and the ability to build structured, investment-ready business cases. The role involves significant stakeholder exposure, including regular interaction with Class Heads, Programme Sponsors, and senior leadership. Purpose of the Role Design a scalable, standardised underwriting process grounded in best practice Define and govern controlled variations across classes Identify, scope, and build business cases for optimisation opportunities Act as the process design authority across workshops, pilots, and steering forums Ensure outputs support future workflow, data, and AI-driven transformationKey Responsibilities Current State Diagnosis & Baseline Base Process Design Variation Framework & Governance Optimisation & Business Case Development Pilot & Rollout SupportExperience & Technical Skills 15+ years' experience in process improvement, transformation, or consulting Strong London Market underwriting operations knowledge Proven delivery of end-to-end process standardisation initiatives Lean Six Sigma Green Belt, Black Belt, or equivalent experience Strong experience building quantified business cases Advanced workshop facilitation and stakeholder management skills Ability to influence senior stakeholders and drive decision-makingCandidate Profile Highly credible with senior underwriting stakeholders Pragmatic, delivery-focused, and commercially aware Strong analytical and problem-solving capability Comfortable working in complex, ambiguous environments Confident leading discussions, challenging assumptions, and driving outcomesThis is a high-impact role suited to a senior, hands-on process expert who can combine deep insurance knowledge with structured process design and transformation delivery
