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For Companies At a Glance
- Tasks: Be the face of our garage, enhancing customer service and managing bookings.
- Company: Join a top independent garage in Lutterworth known for great service and staff growth.
- Benefits: Enjoy a competitive salary of £33,500 and various employee perks.
- Why this job: Perfect for automotive enthusiasts who love customer interaction and want to grow professionally.
- Qualifications: Previous experience as a Service Advisor and a full UK driving licence are essential.
- Other info: We offer continuous training and clear career progression opportunities.
Job Title: Service Advisor
Before applying for this role, please read the following information about this opportunity found below.
Location: Lutterworth
Salary: A basic salary of £33,500
Company Overview: Join a leading independent garage in Lutterworth, renowned for exceptional customer service and a commitment to staff development. A dynamic work environment, advanced facilities, and a focus on professional growth are offered.
Job Description: A dedicated Service Advisor is sought to enhance the customer service experience. If you have a passion for the automotive industry and a drive for customer satisfaction, this is the ideal role for you. The successful candidate will be the face of the centre, ensuring all customer interactions are handled with professionalism and care.
Experience Required:
* Previous experience as a Service Advisor in an automotive setting.
* A full UK driving licence is essential.
Key Responsibilities:
* Engage with customers to understand their service requirements.
* Provide a warm welcome and maintain a positive experience throughout the day.
* Manage service bookings and customer follow-ups.
* Quote additional work and secure customer authorization.
* Promote and upsell value-added products and services.
* Process invoices and ensure complete customer satisfaction.
Benefits of Joining the Team:
* A competitive salary of £33,500
* Opportunities for professional development and training.
* A range of additional employee benefits.
Career Development: A commitment to the professional advancement of team members is demonstrated, offering continuous training and clear pathways for career progression within the organization.
How to Apply: Interested candidates are invited to submit their CV, including recent contact details.
Keywords for Job Search: Service Advisor, Automotive Service Consultant, Customer Service, Automotive Industry, Lutterworth Jobs, Vehicle Service, Customer Relations, Full-time, Permanent Position, Career Opportunities, Competitive Salary, Professional Development, Employee Benefits
Service Advisor employer: Red House Recruitment
Contact Detail:
Red House Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarize yourself with the latest trends in the automotive industry. Being knowledgeable about new technologies and services can help you engage more effectively with customers and demonstrate your passion for the field.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions with professionalism and care, which is crucial for a Service Advisor.
✨Tip Number 3
Network with professionals in the automotive industry. Attend local events or join online forums to connect with others who can provide insights or even referrals for the position at our garage.
✨Tip Number 4
Research our garage's values and customer service philosophy. Understanding what sets us apart will allow you to align your approach and show how you can contribute to enhancing the customer experience.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor in the automotive industry. Emphasize any customer service achievements and relevant skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to customer satisfaction. Mention specific examples of how you've enhanced customer experiences in past roles.
Highlight Relevant Skills: In your application, focus on key responsibilities mentioned in the job description, such as managing service bookings, quoting additional work, and promoting value-added products. Use keywords from the job listing to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is crucial for a Service Advisor role.
How to prepare for a job interview at Red House Recruitment
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your previous experience as a Service Advisor that highlight how you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Automotive Knowledge
Be prepared to discuss your understanding of the automotive industry. Familiarize yourself with common service requirements and be ready to explain how you can assist customers in making informed decisions about their vehicle maintenance.
✨Highlight Your Communication Skills
As a Service Advisor, effective communication is key. Practice articulating your thoughts clearly and confidently. Use role-playing scenarios to demonstrate how you would engage with customers and handle their inquiries professionally.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience, such as how you manage service bookings or handle difficult customers. Prepare thoughtful responses that showcase your problem-solving skills and ability to maintain a positive customer experience.
