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- Tasks: Welcome guests, manage bookings, and maintain serene spa spaces.
- Company: Family-owned wellness hotels on the stunning North Cornwall clifftops.
- Benefits: £12.60/hour, tips, 28 days holiday, and discounts on food and services.
- Why this job: Join a nurturing team and create memorable spa experiences for guests.
- Qualifications: Customer service experience and a passion for wellness.
- Other info: Enjoy learning opportunities and a supportive, people-centric environment.
The predicted salary is between 12 - 16 £ per hour.
Are you a warm and welcoming people-person? Do you thrive in calming, guest-focused environments? Are you passionate about wellbeing and creating memorable spa experiences?
We’re looking for a naturally friendly, organised, and guest-focused Spa Host to join our nurturing wellness team. You’ll be the first point of contact for guests visiting our award-winning spas, ensuring they feel relaxed, informed, and cared for from the moment they arrive. This role blends reception duties, guest support, coordination with therapists, and maintaining serene spa spaces – all set within the stunning clifftops of North Cornwall at the Bedruthan and Scarlet Hotels. This is a part time contract of 24 hours per week.
Responsibilities and Duties:
- Welcome spa guests with warmth and professionalism.
- Manage bookings and guest queries using digital systems.
- Provide guidance on treatments, facilities, and products.
- Maintain immaculate spa and relaxation areas.
- Support therapists with operational needs.
- Prepare treatment spaces and ensure a calming environment.
- Handle payments, check-ins/outs, and admin tasks.
- Deliver exceptional hospitality aligned with brand values.
Essential:
- Previous customer service or front-of-house experience.
- Confident using booking systems and computers.
- Genuine interest in wellness or hospitality.
Desired:
- Experience in a spa or leisure environment.
- Knowledge of treatments or spa products.
- First Aid certification.
Key Skills:
- Excellent communication skills.
- Strong organisation and time management.
- Calm, guest-focused approach.
- Digital literacy with booking/admin systems.
- Proactive problem-solving.
- Ability to work independently and in a team.
Why join us?
As a family-owned, independent Cornish business, we value every member of our team. Benefits include:
- £12.60 per hour + share of hotel tips
- People-centric working environment
- Learning and progression opportunities
- 28 days holiday (increasing to 29 days after 1 year)
- Long service scheme: free stay after year one!
- 40% off food, drinks & hotel services while on shift
- Local partnership discounts
- Health Shield Healthcare Plan
- Temporary on-site team accommodation available
Perched on the rugged clifftops of North Cornwall, Bedruthan and Scarlet have always been trailblazers in hospitality. Joining our team isn’t just a job – it’s a lifestyle choice.
Spa Host in Newquay employer: Red Hotels Limited
Contact Detail:
Red Hotels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Host in Newquay
✨Tip Number 1
Get to know the spa environment! Before your interview, visit the spa if you can. Familiarise yourself with the space and the services offered. This will help you speak confidently about how you can enhance the guest experience.
✨Tip Number 2
Show off your people skills! During interviews or networking, share specific examples of how you've created memorable experiences for guests in previous roles. We want to see that warm, welcoming vibe you bring!
✨Tip Number 3
Be proactive! If you hear about a job opening, don’t wait for it to be posted on job boards. Reach out directly through our website and express your interest. A little initiative goes a long way!
✨Tip Number 4
Stay calm and collected! The spa environment is all about relaxation, so practice your calm approach during interviews. Show us how you handle stress and maintain a serene atmosphere, even when things get busy.
We think you need these skills to ace Spa Host in Newquay
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your warmth and passion for guest-focused experiences.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in customer service or hospitality. Mention any specific skills that align with the role, like your digital literacy or knowledge of wellness.
Show Your Enthusiasm: Express your genuine interest in wellbeing and creating memorable spa experiences. We love candidates who are excited about the role and can convey that enthusiasm in their written application.
Apply Through Our Website: For the best chance of joining our nurturing wellness team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Red Hotels Limited
✨Show Your Warmth
As a Spa Host, your ability to make guests feel welcome is crucial. Practice a friendly greeting and maintain a warm tone throughout the interview. Think about how you can convey your passion for creating memorable experiences.
✨Know Your Stuff
Familiarise yourself with common spa treatments and products. Be ready to discuss your knowledge of wellness and how it relates to the role. This shows genuine interest and helps you connect with the interviewers.
✨Demonstrate Organisation Skills
Since the role involves managing bookings and coordinating with therapists, prepare examples of how you've successfully organised tasks in previous jobs. Highlight your time management skills and how you handle multiple responsibilities.
✨Emphasise Teamwork
The Spa Host role requires collaboration with both guests and staff. Share experiences where you worked effectively in a team, showcasing your proactive problem-solving abilities and calm approach under pressure.
