PR Account Manager in Manchester

THIS ROLE IS BASED IN HAVAS RED MANCHESTER AND ANY SUCCESSFUL APPLICANT WILL NEED TO BE ABLE TO WORK FACE TO FACE WITH THEIR NEW COLLEAGUES THERE. At Havas Red, we create borderless work because we have who and what it takes to think without borders. Our outputs transcend countries, audiences, channels and formats. We have a strong track record of delivering buzz-worthy, thumb-stopping, action-driving, award-winning campaigns and initiatives. We are a challenger to the established global networks.

Account Manager Responsibilities

• Client Management

• Research and monitor clients’ business and industries to stay up to date on trends, developments and breaking issues, and, in concert with senior managers, counsel clients accordingly.
• Develop and cultivate positive relationships with allocated clients, stakeholders/influencers such as media, third party constituencies, and current and prospective customers to convey key messages.
• Participate in discussions with clients to understand PR, social and experiential briefs, as well as broader briefs involving other members of the Havas Village, assisting the client to develop these when required.
• Prepare background materials and research for client brainstorms.
• Make a positive contribution in brainstorms.
• Prepare basic communications strategies and programs for clients and make a solid contribution to more complex ones.
• Effectively present strategies and programs to clients.
• Working with senior managers, prepare and regularly review and update detailed project/program plans including working timetables of activity to ensure successful implementation and achievement of KPIs.
• Continually review programs to ensure all deliverables are met and suggest new initiatives to reach goals as required.
• Ensure timely, accurate and insightful reporting to and correspondence with clients including professionally written agendas, meeting reports, weekly updates and monthly activity reports.
• Autonomously manage small- to medium-sized accounts in consultation with senior manager/s.

• Ensure accurate, relevant media distribution lists are developed and kept up to date.
• Develop and cultivate a wide range of relationships across mainstream and specialist media relevant to client base.
• Cultivate strong relationships with social influencers relevant to client base.
• Develop high quality key messages, media releases, Q&A, prepared remarks, stand-by statements and other materials, including research, writing, editing, collating and distributing through relevant news and social media channels.
• Work with targeted media and influencers on story/content development.
• Ensure media are proactively followed up to achieve agreed KPIs, cultivating a positive client presence.
• Respond to and follow up media enquiries in a timely, efficient and professional manner.
• Organise, implement and oversee media and influencer events including conferences, briefings, tours and activations.
• Proactively troubleshoot client issues that may arise, alert senior team members and propose solutions/actions.
• Draft quotes and liaise with clients on smaller issues.

• Have a sound understanding of current digital channels and social media as marketing tools.
• Work with the social and content divisions to develop best-in-class social and digital strategies for clients.
• Assist juniors to develop high quality content calendars and ensure posts are timely, targeted, accurate and in keeping with the strategy.
• Work with social and content divisions on paid campaigns to boost posts and build communities.
• Ensure comments are responded to appropriately and in line with Red Social guidelines and standards.
• Ensure client, industry and competitor social media activity is monitored and reported on in a timely and accurate way.

• Plan and implement events including research, venue, catering, talent selection and management, theming and decoration, speaker briefs and speech-writing, working with sister agencies as required.
• Provide quality control, issues management and hands-on support at the event, and professionally interact with clients, stakeholders and guests.

• Support senior managers on new business pitches, tenders and proposals including research, brainstorming, drafting case studies, developing media targets and story angles.
• Present confidently at pitch meetings and tissue sessions as required.
• Manage and coordinate assigned junior account teams ensuring effective and efficient deployment of resources, and high-quality work that meets clients’ objectives in a manner that provides value for money and account profitability, flagging any issues with senior managers.
• Ensure timesheets are completed accurately and in detail each day.
• Manage allocated budgets with no over-runs without prior client approval, including following all Havas Red and client financial processes including raising and processing purchase orders.

• Support senior managers on new business pitches, tenders and proposals including research, brainstorming, drafting case studies, developing media targets and story angles.
• Present confidently at pitch meetings and tissue sessions as required.
• Proactively recommend additional projects to existing clients.
• Maintain and grow a network on LinkedIn.
• Attend industry and relevant client events.
• Use networks and networking opportunities to uncover new business opportunities and bring them to the attention of senior managers.

OUR AGENCY BEHAVIOURS

• Set up for success: We start from a place of discovery, seek out the right support and listen to all viewpoints with enthusiasm and positivity. We are committed to providing tools, training and mentoring to help us learn and improve, to create an environment to do our best work.
• Pave the path: We choose courage over comfort. To be the best, we must always play like we are second-best, because that enables us to focus with clarity on getting better every day. We are fearless in our pursuit of transformational communications.
• Execute with excellence: We do incredible work by raising the bar. Executing with excellence means “good enough” simply isn’t good enough at our company. We go the extra mile to exceed expectations in all we do.
• Be in balance: We expect the best from one another and strive for a culture of trust. We empower each other to be flexible and prioritise balance, mental well-being and physical health to enable us to do our best work.
• Act with care: We have a responsibility to act with care about our business, our colleagues and the communities in which we operate. Caring is going the extra mile in how we do our jobs, treat our colleagues and contribute to making a positive difference in society.
• Instil inclusivity: We are inclusive of different voices, perspectives and experiences, and believe we are stronger as a team when we celebrate our differences. Cultivating a culture of inclusion, equity and equality is never done, but we are passionate about the pursuit.

Please note a satisfactory Disclosure and Barring Service (DBS) check is required at basic level.

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.