Senior Account Solution Architect

The Red Hat Sales team is seeking a Senior Account Solution Architect to guide the growth and development of Red Hat’s business with one of our largest and most strategic UK customers. In this role, you will be the technical sales leader for your accounts. You will create opportunities, solve problems and establish trusted relationships with our customers. You will collaborate with the Sales, Customer Success, and Partner Ecosystem teams to discover the customer’s business and technical objectives and help them invest in the right solutions from the Red Hat and Partner Ecosystem portfolio. You’ll be expected to handle a range of customer conversations, from introductory discussions on our solutions to mapping architectural and technical details specific to the customer’s environment. As the Account Solution Architect, you will coordinate the efforts of other Red Hat technical staff to design solutions and ensure customer adoption and satisfaction. You’ll need excellent communication skills, as you'll be a crucial part of the first impression our customers have of Red Hat. Finally, you’ll want to have a passion for open source and a balance of technical expertise with business acumen.

The ideal candidate will bring experience and confidence working at a senior level in customer-facing roles with specific experience engaging with MD-level and above contacts. We’re also looking for someone with experience selling net-new technology platforms and driving adoption of existing technology platforms through a mix of IT and line-of-business discussions.

What you will do

• Gain an in-depth understanding of our customers' business goals, technical objectives and IT environments.
• Collaborate with Sales, Customer Success and Partner Ecosystem teams to assess the potential application of Red Hat and Partner solutions.
• Provide pre-sales technical leadership for the development and implementation of complex solutions and services.
• Identify and remove barriers to technology adoption through engagement with Red Hat’s products and engineering organisations.
• Develop strategic relationships with our customers to become a trusted advisor.
• Deliver proof of value to our customers and partners through presentations, demonstrations, workshops and pilot projects.
• Research and write the responses to technical sections of RFIs, RFPs and RFQs.
• Coordinate the technical efforts of other Red Hat resources like Product Specialists, Support and Professional Services.
• Deliver compelling recommendations that result in the closing of new sales.
• Own and meet a bookings quota, and perform regular reviews and reports about the opportunities you are working on.
• Share your expertise by contributing to documentation (e.g., wikis, quick-start guides, blog posts and white papers), developing reusable assets (e.g., demonstrations, workshops) and presenting at conferences and industry events.

What you will bring

• Pre-sales, consulting, IT architecture or equivalent experience in support of enterprise accounts.
• Integration, development, or administration experience with Kubernetes and Linux.
• Skilled in presenting to small and large groups of mixed audiences, including business, technical, management and leadership teams.
• Experienced in developing relationships at engineering, commercial and executive levels throughout large enterprise IT organisations.
• Experienced with modern and emerging technologies, including public and private cloud, container orchestration and management, automation and configuration management, DevSecOps and CI/CD, and modern application frameworks.
• Understanding of complex enterprise solutions and architectures.
• Collaboration with others and the ability to work well in a team environment.
• Excellent written communication skills.
• Fluent in English.
• Willingness to travel within the region.
• One or more of the following is a plus: Any Red Hat certification; Experience or certification with any public cloud provider.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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