At a Glance
- Tasks: Serve as a trusted advisor, resolving technical issues and mentoring customer teams on security best practices.
- Company: Join Red Hat, the leader in open source software solutions with a collaborative culture.
- Benefits: Flexible work environments, competitive salary, and opportunities for professional growth.
- Other info: Inclusive environment that celebrates diverse perspectives and encourages innovative ideas.
- Why this job: Make a real impact in security while working with cutting-edge technologies and diverse teams.
- Qualifications: 10+ years in software development or security, with strong communication and advisory skills.
The predicted salary is between 63000 - 77000 £ per year.
The Security TAM for Lightwell serves as a trusted advisor and Subject Matter Expert on Lightwell, while collaborating with engineering and product teams to resolve technical issues. The Lightwell Security Technical Account Manager is the interface between our Lightwell customers and our engineering teams. They are key in accelerating software development lifecycles and OS patching with Red Hat Consulting, mentoring customer teams on security best practices, contributing to knowledge bases, and building solution patterns.
What will you do:
- Liaise with Red Hat Product Security, partners, and customer security and operations teams on security paradigms.
- Facilitate customer use of the Lightwell clearinghouse for triage, patching, and backporting.
- Provide best practices for consumption of Lightwell remediated libraries as part of our customer’s software development lifecycle alongside Red Hat Consulting.
- Develop customer engagement plans, maintain environment documentation, and respond to support requests.
- Partner with engineering, product management, and support teams to debug and resolve technical issues.
- Mentor customer teams on security best practices and contribute to the Red Hat knowledge base.
- Develop solution patterns to guide platform adoption and ensure long-term enterprise success.
What you will bring:
- 10+ years of experience in a software development, security role, customer support, engineering, or QA.
- Demonstrated track record in a strategic advisory role to senior IT and business executives.
- Applied knowledge of agile, scrum, and DevOps team methodologies.
- Deep understanding of software supply chains, continuous integration and continuous delivery (CI/CD).
- Advanced expertise in containerized application deployment (OpenShift, Kubernetes) and non-containerized deployment (Ansible/AAP).
- Familiarity with image building (Docker, Podman) and version control methodologies (git).
- Experience with artifact repository tools (Red Hat Quay, JFrog Artifactory, Sonatype Nexus, uDeploy).
- Hands-on knowledge of workflow tools (Jenkins, GitLab Pipelines, GitHub Workflows, OpenShift GitOps, Red Hat Pipelines).
- Advanced knowledge of unit testing basics (JUnit, pytest) and governance automation checks.
- Understanding of library versioning (semver) and the broader Java ecosystem.
- Outstanding written and verbal communication skills to convey complex technical information concisely.
- Associate's, Bachelor's degree, or higher in computer science or a technical discipline.
- Willingness to travel internationally and to customer locations as required.
- Executive presence and communication skills in English.
Nice to have:
- Passion for open-source software and the Red Hat technology portfolio.
- Previous experience as a developer, consultant, or solutions architect.
- Red Hat Certified: RHCE (RHCA preferred).
- Relevant security certification (CISSP, CCSP, CompTIA Security+, CC, CEH).
Lightwell Security Technical Account Manager in London employer: Red Hat
Red Hat is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Strategic Training & Certification Account Specialist. With a strong emphasis on employee growth and development, Red Hat offers comprehensive training programs and opportunities to advance your career while working in a dynamic environment that values creativity and teamwork. Located in a vibrant tech hub, employees benefit from a diverse community and access to cutting-edge resources, ensuring a rewarding and meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Lightwell Security Technical Account Manager in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Red Hat or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Red Hat.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Red Hat.
✨Explore Job Boards Specifically for Tech Roles
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We think you need these skills to ace Lightwell Security Technical Account Manager in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Red Hat.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Red Hat and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Red Hat
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Red Hat uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
