Lightwell Security Technical Account Manager

Lightwell Security Technical Account Manager

Full-Time 63000 - 77000 £ / year (est.) Working from home possible
Red Hat, Inc.

At a Glance

  • Tasks: Be a trusted advisor, resolving technical issues and mentoring teams on security best practices.
  • Company: Join Red Hat, the leader in open source software solutions with a collaborative culture.
  • Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
  • Other info: Diverse and inclusive environment that celebrates creativity and innovation.
  • Why this job: Make a real impact in security while working with cutting-edge technologies.
  • Qualifications: 10+ years in software development or security, with strong communication skills.

The predicted salary is between 63000 - 77000 £ per year.

Job Summary

The Security TAM for Lightwell serves as a trusted advisor and Subject Matter Expert on Lightwell, while collaborating with engineering and product teams to resolve technical issues.

The Lightwell Security Technical Account Manager is the interface between our Lightwell customers and our engineering teams.

They are key in accelerating software development lifecycles and OS patching with Red Hat Consulting, mentoring customer teams on security best practices, contributing to knowledge bases, and building solution patterns.

Please visit the Red Hat Lightwell page for more information.

  • What will you do
  • Liaise with Red Hat Product Security, partners, and customer security and operations teams on security paradigms.
  • Facilitate customer use of the Lightwell clearinghouse for triage, patching, and backporting.
  • Provide best practices for consumption of Lightwell remediated libraries as part of our customer’s software development lifecycle alongside Red Hat Consulting.
  • Develop customer engagement plans, maintain environment documentation, and respond to support requests.
  • Partner with engineering, product management, and support teams to debug and resolve technical issues.
  • Mentor customer teams on security best practices and contribute to the Red Hat knowledge base.
  • Develop solution patterns to guide platform adoption and ensure long‑term enterprise success.
  • What you will bring
  • 10+ years of experience in a software development, security role, customer support, engineering, or QA.
  • Demonstrated track record in a strategic advisory role to senior IT and business executives.
  • Applied knowledge of agile, scrum, and Dev Ops team methodologies.
  • Deep understanding of software supply chains, continuous integration and continuous delivery (CI/CD).
  • Advanced expertise in containerized application deployment (Open Shift, Kubernetes) and non-containerized deployment (Ansible/AAP).
  • Familiarity with image building (Docker, Podman) and version control methodologies (git).
  • Experience with artifact repository tools (Red Hat Quay, JFrog Artifactory, Sonatype Nexus, u Deploy).
  • Hands‑on knowledge of workflow tools (Jenkins, Git Lab Pipelines, Git Hub Workflows, Open Shift Git Ops, Red Hat Pipelines).
  • Advanced knowledge of unit testing basics (JUnit, pytest) and governance automation checks.
  • Understanding of library versioning (semver) and the broader Java ecosystem.
  • Outstanding written and verbal communication skills to convey complex technical information concisely.
  • Associate's, Bachelor's degree, or higher in computer science or a technical discipline.
  • Willingness to travel internationally and to customer locations as required.
  • Executive presence and communication skills in English.
  • Nice to have
  • Passion for open‑source software and the Red Hat technology portfolio.
  • Previous experience as a developer, consultant, or solutions architect.
  • Red Hat Certified: RHCE (RHCA preferred).
  • Relevant security certification (CISSP, CCSP, Comp TIA Security+, CC, CEH).
  • #LI‑AM4 About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community‑powered approach to deliver high‑performing Linux, cloud, container, and Kubernetes technologies.

Spread across 40+ countries, our associates work flexibly across work environments, from in‑office, to office‑flex, to fully remote, depending on the requirements of their role.

Red Hatters are encouraged to bring their best ideas, no matter their title or tenure.

We're a leader in open source because of our open and inclusive environment.

We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone.

When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation.

Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated.

We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer.

We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies.

We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants.

If you need assistance completing our online job application, email application-assistance@redhat. com.

General inquiries, such as those regarding the status of a job application, will not receive a reply.

We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes.

We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes.

We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.

At Red Hat, our commitment to open source extends beyond technology into virtually everything we do.

We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role.

It’s what makes us who we are.

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Lightwell Security Technical Account Manager employer: Red Hat, Inc.

Red Hat, Inc. is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals seeking to make a meaningful impact in the tech industry. With a strong focus on employee growth, you will have ample opportunities for mentorship and career advancement while working remotely within the dynamic UK market. Join us to be part of a forward-thinking team that values your contributions and supports your professional journey.

Red Hat, Inc.

Contact Details:

Red Hat, Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lightwell Security Technical Account Manager

Get Involved in the Cybersecurity Community

Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!

Show Off Your Skills with Capture the Flag Competitions

Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Red Hat, Inc., love seeing candidates who actively engage in these challenges.

Tailor Your Online Presence

Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!

Apply Directly Through Red Hat, Inc.

Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Red Hat, Inc.. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.

We think you need these skills to ace Lightwell Security Technical Account Manager

Technical Account Management
Security Best Practices
Software Development Lifecycle
Agile Methodologies
Scrum
DevOps
Containerized Application Deployment

Some tips for your application 🫡

Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!

Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!

Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Red Hat, Inc. insight into your practical problem-solving abilities and makes your application memorable.

Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Red Hat, Inc. that you’re committed to staying ahead in the game.

How to prepare for a job interview at Red Hat, Inc.

Sharpen Your Technical Skills

For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.

Prepare for Scenario-Based Questions

Expect the interviewers at Red Hat, Inc. to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.

Highlight Your Certifications

Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Red Hat, Inc..

Show Your Passion for Cybersecurity

Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.