Service Delivery Manager – Contract – 6 Months – Hybrid (Macclesfield) The Service Delivery Manager will support the onboarding and ongoing delivery of enterprise applications such as Salesforce, ServiceNow, Workday, or similar business platforms. This role focuses on coordinating service operations, ensuring quality, and maintaining strong communication with stakeholders. Start: December or January Duration: 6 months + extensions Location: Macclesfield (on site and remote) Key Responsibilities Assist in onboarding new applications (Salesforce, ServiceNow, Workday, or similar) and services into the support environment. Coordinate with technical teams and business users to ensure smooth transitions. Prepare documentation, workflows, and readiness activities. Support day‑to‑day service delivery and ensure applications are running effectively. Participate in testing activities for updates, enhancements, and new releases. Help ensure changes meet quality standards before going live. Serve as a point of contact for business users and stakeholders. Provide clear updates on service status, issues, and improvements. Identify opportunities to streamline processes and improve user experience. Contribute ideas to strengthen service operations and documentation. Qualifications Experience working with applications like Salesforce, ServiceNow, Workday, or similar platforms. Exposure to service delivery, application support, QA, or operational roles. Understanding of service management practices ITIL. Coordinating across technical and non‑technical teams. Employment type Contract Seniority level Mid-Senior level #J-18808-Ljbffr
Service Delivery Manager employer: RED Global
Join a dynamic and innovative team as a Senior SAP FI-AA Specialist, where you will be at the forefront of a global S/4HANA implementation. Our company fosters a collaborative work culture that values employee growth and offers extensive training opportunities, ensuring you can advance your career while tackling complex challenges in a supportive environment. Located in a vibrant city, we provide unique advantages such as flexible working arrangements and a strong focus on work-life balance, making us an excellent employer for those seeking meaningful and rewarding employment.
