Service Desk Analyst β€” First-Line IT Support

Service Desk Analyst β€” First-Line IT Support

Full-Time No working from home possible
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Redgate is seeking a first-line IT Support specialist to join our Cambridge team. You will triage and resolve incidents, onboard new starters, and maintain IT equipment and documentation. The role is permanent with in-office work five days a week.

You will interact with the wider Technical Operations team, detect patterns in issues, and help prevent future problems while delivering friendly, efficient support to staff worldwide.

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Service Desk Analyst β€” First-Line IT Support employer: RED GATE STORAGE

Redgate is an exceptional employer that fosters a collaborative and innovative work culture in the vibrant city of Cambridge. Employees benefit from meaningful projects that leverage cutting-edge technology, alongside opportunities for professional growth and development within a supportive team environment. With a focus on work-life balance and employee well-being, Redgate stands out as a rewarding place to advance your career in legal operations.

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Contact Details:

RED GATE STORAGE Recruitment Team