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- Tasks: Provide top-notch customer service and assist passengers with their travel needs.
- Company: Exciting ferry service in Southampton with a vibrant team atmosphere.
- Benefits: Enjoy free ferry travel, train discounts, and flexible working hours.
- Why this job: Join a fun, fast-paced environment where your customer service skills shine.
- Qualifications: Experience in customer service and a passion for helping others.
- Other info: Fixed-term roles available until August 2026 with great career potential.
The predicted salary is between 11 - 16 £ per hour.
A ferry service company in Southampton is seeking a part-time Customer Advisor for fixed-term roles until August 2026. Ideal candidates should have experience in customer service, be able to work flexible hours, and thrive in a dynamic environment.
This position offers various benefits, including free travel on ferries and discounts on train travel. A passion for customer service is essential in this fun and fast-paced role.
Part-Time Customer Care Pro — Flexible Shifts + Free Ferry in Southampton employer: Red Funnel
Contact Detail:
Red Funnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Care Pro — Flexible Shifts + Free Ferry in Southampton
✨Tip Number 1
Make sure to showcase your customer service experience during interviews. We want to hear about specific situations where you went above and beyond for a customer. This will help us see how you thrive in a dynamic environment!
✨Tip Number 2
Flexibility is key! Highlight your ability to work various shifts and adapt to changing schedules. We love candidates who can jump in whenever needed, so let us know how you can fit into our team.
✨Tip Number 3
Don’t forget to show your passion for customer service! Share stories that demonstrate your enthusiasm and commitment to helping others. We’re looking for someone who genuinely enjoys making customers happy.
✨Tip Number 4
Apply through our website for the best chance of landing the job! It’s super easy, and we’ll get your application directly. Plus, it shows us you’re serious about joining our team at the ferry service.
We think you need these skills to ace Part-Time Customer Care Pro — Flexible Shifts + Free Ferry in Southampton
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you've handled customer queries and provided solutions, so share specific examples that showcase your skills!
Flexibility is Key: Since this role requires flexible hours, let us know about your availability. We appreciate candidates who can adapt to different shifts, so be clear about when you can work!
Keep it Fun and Engaging: This is a dynamic environment, so don’t be afraid to show your personality! Use a friendly tone in your application to reflect the fun aspect of the role and how you’d fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Red Funnel
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills and experiences. Think of specific examples where you've gone above and beyond for a customer, as this role is all about providing top-notch service in a dynamic environment.
✨Flexibility is Key
Since the job requires flexible hours, be prepared to discuss your availability openly. Highlight any previous roles where you adapted to changing schedules or worked in fast-paced settings to show you're ready for anything.
✨Show Your Passion
This position is all about loving customer service, so let that passion shine through! Share stories that demonstrate your enthusiasm for helping others and how it drives you to excel in your work.
✨Research the Company
Familiarise yourself with the ferry service company and its values. Knowing about their services and any recent news can help you tailor your answers and show that you're genuinely interested in being part of their team.