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- Tasks: Join our team as a Deck Hand, ensuring safe operations and excellent customer service on our ferries.
- Company: Red Funnel, where individuality is celebrated and fresh thinking thrives.
- Benefits: Enjoy free travel on ferries, subsidised rail, and access to mental health support.
- Other info: Flexible shifts covering 22 hours a day, perfect for those seeking adventure.
- Why this job: Experience a dynamic role with variety and the chance to explore beautiful locations.
- Qualifications: Previous deck crew experience and relevant certifications are essential.
The predicted salary is between 25000 - 30000 £ per year.
At Red Funnel, we’re proud to be Wonderfully Different - and so are our people! If you’re looking for a role where individuality is celebrated and every day brings something new, you’ll feel right at home here. We believe in fresh thinking, genuine care and doing things with heart, personality and purpose. If that sounds like you, we’d love you to join our team.
We are currently recruiting a Deck Hand to join our team on board our Ro-Ro ferries on a fixed term basis until 31st October 2026. Your duties will be of a general‑purpose nature, to include loading and discharging of the vehicle decks, safe operation and maintenance of the vessels and their equipment, all the time providing excellent customer service in all areas, as required and directed by the Master. In addition, and when directed, you may be required to assist in the loading/car parking operations ashore, or in the Food and Beverage operations on board.
Our shift system covers a 22‑hour operation, 7 days a week, so we might need you to come in early, start late or even work overnight. Accommodation isn’t available on‑board so it’s key that you reside a commutable distance from our Southampton terminals.
You must have previous experience as deck crew in a seagoing role, with preferably an EDH or AB certificate, and must be able to demonstrate a high level of Customer Service skill, ensuring that our customers have an enjoyable and safe experience. You must be well presented, have excellent communication and interpersonal skills, and have the ability to work under pressure.
Requirements:- Previous experience as deck crew in a seafaring role holding an EDH or AB certificate is essential.
- ENG1 medical certificate
- Basic Sea Survival STCW
- Fire Prevention and Fire Fighting STCW
- Free foot travel/ subsidised vehicle travel on our ferries – great for heading to the island, relaxing on the beach and exploring the stunning scenery!
- Subsidised Rail Travel
- Access to Perkz – offers and savings on loads of household names!
- 50% off Southern Vectis (Island buses) – tour the beautiful Isle of Wight!
- Free car parking during work.
- Free access to WeCare – a 24/7 online GP, mental health support and virtual wellbeing tool.
- Free access to a 24/7 employee assistance programme (EAP).
Deck Hand in Southampton employer: Red Funnel
Contact Detail:
Red Funnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deck Hand in Southampton
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Red Funnel. Understand their values and what makes them 'Wonderfully Different'. This will help you connect with the team and show that you're genuinely interested in being part of their unique culture.
✨Tip Number 2
Show off your customer service skills! As a Deck Hand, you'll be interacting with passengers regularly. Think of examples from your past experiences where you've gone above and beyond for customers. We want to see that you can bring a smile to their faces while ensuring their safety.
✨Tip Number 3
Be ready for anything! The shift system is flexible, so prepare to discuss your availability during the interview. Show that you're adaptable and willing to jump in whenever needed. This flexibility is key to thriving in a role like this.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Red Funnel family. Don’t miss out on this opportunity – we can’t wait to see your application!
We think you need these skills to ace Deck Hand in Southampton
Some tips for your application 🫡
Show Your Unique Self: At StudySmarter, we love individuality! Make sure your application reflects who you are. Don’t just list your experience; share a bit about your personality and what makes you a great fit for the Deck Hand role.
Highlight Relevant Experience: We want to see your previous deck crew experience shine through. Be specific about your roles and responsibilities in past positions, especially any that relate to customer service and safety on board.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep it professional. Use clear language and avoid jargon. We’re looking for someone who can communicate well with both the team and our customers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Red Funnel
✨Know Your Stuff
Make sure you brush up on your deck crew experience and any relevant certifications like your EDH or AB certificate. Be ready to discuss specific situations where you've demonstrated excellent customer service, as this is key for the role at Red Funnel.
✨Show Your Personality
Red Funnel values individuality, so don’t be afraid to let your personality shine through during the interview. Share stories that highlight your unique approach to teamwork and problem-solving, especially in high-pressure situations.
✨Understand the Role
Familiarise yourself with the duties of a Deck Hand, including loading and discharging vehicles and maintaining safety on board. Being able to articulate how you can contribute to these tasks will show that you're serious about the position.
✨Ask Questions
Prepare some thoughtful questions about the company culture, shift patterns, and opportunities for growth. This not only shows your interest in the role but also helps you determine if Red Funnel is the right fit for you.