HR Administrator in Hexham

The role:

Working as part of our Business Services team, you will provide practical administrative support across RED’s HR systems, processes and procedures.

We are looking for someone with previous HR administration experience who can maintain accurate records, support routine employee processes, assist with checking HR data and documentation, and help implement agreed process improvements.

Duties will include:

Core Responsibilities:

• Maintain accurate, up-to-date and confidential employee records.
• Coordinate new starter administration, including pre-employment documentation, onboarding and induction arrangements and system updates.
• Prepare and issue standard HR documents, including contracts, contractual change letters, leaver documentation and other routine correspondence, using approved templates.
• Arrange training and maintain accurate training and competency records, highlighting upcoming or overdue requirements.
• Coordinate and monitor probation reviews, appraisals and other employee review processes, including monitoring reminders and recording completed documentation.
• Prepare routine HR reports and management information from HR systems.
• Respond to day-to-day HR administration queries
• Support recruitment administration, including arranging interviews, communicating with candidates and preparing offer documentation.
• Provide general administrative support within the Business Services team, including answering telephone calls and welcoming visitors to site.
• Provide administrative support for payroll processes where required; previous payroll experience would be an advantage but is not essential.

Systems and process support

• Assist with checking and reconciling employee data across HR systems, correcting inaccuracies where authorised and escalating issues where necessary.
• Identify routine administrative issues or opportunities to improve efficiency and raise suggestions for improvement where possible.
• Support the implementation and ongoing administration of HR systems and digital processes.
• Help test system updates, maintain guidance documents and provide basic user support for agreed HR processes.

Who we are looking for:

We welcome applications from candidates who meet the following criteria:

Essential:

• Highly organised, with strong attention to detail and accuracy.
• Able to manage a varied administrative workload and meet deadlines.
• Previous experience in an HR administration role.
• Confident using HR or other business systems to maintain records and produce routine information.
• A practical understanding of recruitment, onboarding, training and employee lifecycle administration.
• Awareness of HR best practice and the importance of following agreed policies and procedures.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office applications.
• Professional, discreet and able to handle confidential information appropriately.

Desirable:

• Basic knowledge of UK employment law or a relevant HR qualification.
• Experience using HR systems; RED currently uses PeopleHR and Competency Cloud.
• Experience supporting payroll administration.

Characteristics:

• Diligent and detail-oriented, with a strong commitment to accuracy.
• Professional, approachable, and trustworthy.
• Organised, logical and able to manage multiple priorities effectively.
• Proactive, adaptable, and solutions-focused.
• Strong communicator with excellent interpersonal skills.
• Discreet and capable of handling confidential information sensitively.
• Self-motivated with the ability to work independently and as part of a team.
• Committed to continuous improvement and delivering a high-quality service.

What we will offer you:

• A friendly, supportive and collaborative team environment
• Flexible working arrangements possible
• The opportunity to be part of a high performing, talented and motivated team
• A happy and vibrant working environment in the heart of Northumberland with a unique culture that supports mental and physical wellbeing including flexible working and daily lunchtime sports activities
• A competitive rewards package including annual discretionary bonus and company pension
• Generous holiday allowance (35 including bank holidays increasing by 1 for each years service up to 5 years resulting in a total of 40)
• Private healthcare
• EV / Cycle schemes

The role(s) will be based in the Hexham office with hours of 37.5 per week, core hours 9am to 4pm Monday to Thursday, 9am to 2pm Friday. However there may be flexibility to accommodate a reduced hours arrangement depending on the candidates requirements.

We are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and currently under-represented groups.

If successful for interview, we may ask for examples of work to be shown and discussed during interview. If successful in interview, we will discuss seeking references with you prior to contacting anyone.

If you would like to work for us and you think you have what we are looking for, we would love to hear from you. Please apply using the Apply For This Job button.