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About Us
Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience – across all venues, products and brands.
Our central team covers the full spectrum of skills needed to bring each concept to life from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. Were not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industrys finest. We love what we do and are proud to be included in the Sunday Times Best Places to Work 2024
With a total of 18 incredible venues throughout the UK, and a further 13 around the globe, we have ambitious plans and are passionate about developing new and exciting products. We are looking for an experienced Head of Learning & Development for 12 months maternity cover.
The Job
The Head of Learning and Development will work with the People Director to be plan, prioritise and develop new engaging and imaginative training programs and initiatives, ensuring that these programs and initiatives are consistent with the business overall strategies, objectives, and needs. You'll manage a team and work closely with senior leaders to help our people grow, with a focus on improving hospitality service, leadership skills, and employee engagement throughout the business.
Key responsibilities will include:
- Driving the learning programme and defining the capability strategy to deliver across the venues
- Managing and enhance our L&D strategy & initiatives across all of our venues
- Understanding and translating the business objectives, designing programmes and support to enhance the business capability
- Building on and executing specialist training programmes for specific areas of the business
- Leading relationships with our external L&D providers
- Overseeing the utilisation of the LMS to support, drive and deliver learning
- Responsibility for learning & development across international venues
- Driving & developing a suite of innovative training and development tools for our head office and Venue Management teams
- Managing the development of our existing academies & programmes
- Identification and creation of potential future academies & apprenticeship programmes
- Creating and delivering content for the development workshops
- Leading the L&D team to ensure consistent delivery of training on all products in venue in line with brand strategy and training best practice
- Implement agreed evaluation of product training and deliver providing reports to management and product owners
- Leading our new venue opening training
- Ensuring that each role has a clear development pathway with robust selection, evaluation and graduation at all levels
- Working with the People team and Operations team to managing standard frameworks, systems and processes that guarantee consistency and ease of delivery, are relevant to the audience, geared for success and impact, with clear KPIs and reporting
- Managing processes and systems to support and manage the full product learning suite
To be successful in this role, youll have:
- Experience of working as a Head of Learning & Development within the hospitality industry
- Previous experience of managing a team of 4+
- Experience and a full understanding of both FOH & BOH operations
- Experience of having facilitated, developed and managed Training and Development programmes
- Previous experience of Learning Management Systems, a good understanding of Mapal One an advantage
- Experience of setting up training academies and apprenticeship programmes preferred
- Experience of having worked in an organisation of high growth and fast pace
- Great knowledge of a variety of training methods and development software
- Strong Project Management skills and knowledge
- A love of communication and demonstrable experience of delivering innovative and effective training and development programmes and workshops
What you'll get
- Competitive pay
- Annual bonus
- 33 days annual leave inclusive of Bank Holidays
- Fusion working (our team are regularly in our venues, working collaboratively in our bright offices in Angel, or focusing on individual projects with work from home Thursdays)
- Staff discount in all venues (50% off Sunday, Monday, 25% off Tuesday Saturday, and free game hire)
- Private healthcare
- Regular team socialsand weekly lunch in venue
- Monthly learning and development classes, quarterly teambuilding events
- Summer and Christmas socials
- Help @ hand 24/7 health support
- Free access to therapy, nutritionists, and physiotherapists
- Weekly lunch in venue
Here at Red Engine, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included. We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthens our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities, genders and sexual orientations. If you're passionate about contributing to a culture of inclusion and collaboration, please apply.
AMRT1_UKCT
Contact Detail:
Red Engine Recruiting Team
