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For Companies At a Glance
- Tasks: Lead the venue operations and support team development while ensuring excellent customer service.
- Company: Join Flight Club, the innovative home of Social Darts with venues across the UK and beyond.
- Benefits: Enjoy competitive pay, free lunches, staff discounts, and fantastic career growth opportunities.
- Why this job: Be part of a passionate team creating unforgettable experiences in a fun, inclusive environment.
- Qualifications: Management experience is key, but a positive attitude and cultural fit are what we value most.
- Other info: We celebrate diversity and welcome applicants from all backgrounds to join our vibrant team.
The predicted salary is between 24000 - 36000 £ per year.
About Us
To help us on our mission to transform the ordinary into the extraordinary, we are looking for a talented and passionate Duty Managers to join our incredible teams in our beautiful Leeds Venue.
The Job
Supporting the General Manager and AGM in leading the venue both operationally and from a people perspective, your key responsibilities will be to:
Look after our people:
- Identify recruitment needs, advertise, interview, recruit and induct new team members.
- Inspire and drive team performance and manage performance issues, if they arise, or escalate where appropriate
Maximise Trading
- Improve the administration and efficiency of the venue ensuring consistently high standards of communication within the company and externally
- Contribute to the profitability of the venue by supporting the GM
Deliver a spectacular Guest Experience
- Lead by example to ensure that the highest possible levels of guest service is delivered by the team at all times.
To join the dream team, you\’ll need to embody and embrace the values at the core of who we are; innovation, passion, togetherness and warmth. You\’ll be at the heart of everything you do, and you\’ll be crucial to bringing our bars to life, ensuring every guest has an unforgettable social experience with us.
What You Get
You\’ll be paid competitively, with rewards offered throughout the year, and you\’ll be respected and treated fairly by everyone that you work alongside. We\’ve got big plans. And, as we grow, we want you to grow too; we\’ll invest in your training and development to make sure you\’re interested, challenged and always excited throughout your career with us.
Here at Electric Shuffle, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included. We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthens our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities, genders and sexual orientations. If you\’re passionate about contributing to a culture of inclusion and collaboration, please apply.
Fancy joining the team? Apply Now
Duty Manager Leeds employer: Red Engine
Contact Detail:
Red Engine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager Leeds
✨Tip Number 1
Familiarise yourself with Flight Club's unique approach to social darts. Understanding their brand and the experience they offer will help you demonstrate your passion for their mission during any conversations.
✨Tip Number 2
Network with current or former employees of Flight Club, especially those in management roles. They can provide valuable insights into the company culture and what it takes to succeed as a Duty Manager.
✨Tip Number 3
Prepare to discuss your leadership style and how you handle team dynamics. Flight Club values innovation and warmth, so think of examples that showcase your ability to foster a positive team environment.
✨Tip Number 4
Research the latest trends in customer service and hospitality management. Being able to speak about current best practices will show that you're proactive and committed to delivering an exceptional customer experience.
We think you need these skills to ace Duty Manager Leeds
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Flight Club's values and culture. Highlight how your personal values align with their focus on innovation, passion, togetherness, and warmth in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in management and customer service. Emphasise any previous roles where you led a team or improved operational efficiency, as these are key aspects of the Duty Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've contributed to team success and customer satisfaction in past positions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Red Engine
✨Show Your Passion for Customer Experience
Flight Club values a spectacular customer experience, so be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your understanding of what makes a memorable experience.
✨Demonstrate Team Leadership Skills
As a Duty Manager, you'll be responsible for leading a team. Discuss your leadership style and provide examples of how you've successfully managed teams, resolved conflicts, or improved team performance in the past.
✨Emphasise Your Adaptability
The role requires dealing with various operational challenges. Be ready to discuss situations where you've had to adapt quickly to changes or unexpected issues, showcasing your problem-solving skills and flexibility.
✨Align with Company Values
Flight Club is all about innovation, passion, togetherness, and warmth. Research these values and think of ways you can demonstrate that you embody them. Share personal anecdotes that reflect these qualities during your interview.