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For Companies At a Glance
- Tasks: Lead a vibrant team and ensure an unforgettable customer experience at our exciting venue.
- Company: Join Flight Club, the award-winning home of Social Darts with ambitious growth plans.
- Benefits: Enjoy competitive pay, free lunches, staff discounts, and fantastic career development opportunities.
- Why this job: Be part of a fun, innovative culture that values your contributions and creativity.
- Qualifications: Management experience is a plus, but a great attitude and fit are what we value most.
- Other info: We celebrate diversity and welcome applicants from all backgrounds to join our inclusive family.
The predicted salary is between 30000 - 42000 £ per year.
About Us
Hello, we\’re Flight Club, the award-winning birthplace of Social Darts and the home of unexpected, ridiculous, joy We\’ve taken the traditional game and reinvented it for the 21st century with multiplayer games that eliminate any need for counting by reimagining games into fast-paced, exciting social experiences with action replays for ultimate bragging rights.
With our successful venues across London, Birmingham, Manchester, Leeds, Bristol, and Scotland and venues further afield in the USA and Australia, we have ambitious growth plans ahead we\’re always striving for excellence, and to bring more memorable moments to our guests.
We are currently looking for a driven and passionate Duty Manager to join us for the ride.
The Job
Supporting the General Manager and AGM in leading the venue both operationally and from a people perspective, your key responsibilities will be to:
Look after our People:
- Identify recruitment needs, advertise, interview, recruit and induct new team members.
- Assist the GM on ensuring business and personal objectives are implemented and reviewed on regular basis within the team.
- Evaluates employees performance and report to GM.
- Keep day-to-day activities organized and efficient.
- To deal with employees\’ schedule changes, absences, replacements, to ensure smooth operation of the business
Maximise Trading:
- Improve the administration and efficiency of the venue ensuring consistently high standards of communication within
- the company and externally
- Contribute to the profitability of the venue by supporting the GM
Deliver a spectacular Customer Experience:
- Ensure that the highest possible levels of customer service are delivered by the team at all times.
- Ensure any complaints are dealt with in a prompt and professional manner.
- Ensure the team serves all products to company and brand specification
Experience as a Manager is important, but attitude and finding the right \’fit\’ comes first for us. To join the Flight Club Family, you\’ll need to embody and embrace the values that make us: innovation, passion, togetherness and warmth. We\’re passionate about what we do, working together to provide an unforgettable experience for our guests. But, we don\’t rest on our laurels; we\’re fearless and innovative, always looking for ways to push the boundaries in our roles.
What you get
The Flight Club Family is at the heart of everything we do and, if you join us, we\’ll always make sure you know how much we value your contribution and hard work through:
- A competitive salary plus tronc.
- Free lunches when you\’re working.
- Great staff discount.
- Excellent career development opportunities.
- Great social events.
Here at Flight Club, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included. We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthens our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities, genders and sexual orientations. If you\’re passionate about contributing to a culture of inclusion and collaboration, please apply.
Fancy joining our family? Apply Now
INDMANAGE
Duty Manager Glasgow employer: Red Engine
Contact Detail:
Red Engine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Flight Club's vibe. Check out their social media and website to see how they engage with their guests and team. This will help you tailor your answers and show that you're a perfect fit for their passionate and innovative environment.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on showcasing your experience in managing teams and delivering excellent customer service, as these are key for the Duty Manager role. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive with a positive attitude. Remember, they’re looking for someone who embodies their values of innovation, passion, and togetherness. Show them you’re not just about the skills but also about fitting into their vibrant family.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be an awesome addition to the Flight Club team!
We think you need these skills to ace Duty Manager Glasgow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining the Flight Club family and contributing to our vibrant culture.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Duty Manager role. We love seeing how your skills can help us deliver that spectacular customer experience we pride ourselves on!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know what makes you a great fit for our team. Share your unique experiences and how they relate to our values of innovation, passion, and togetherness.
Apply Through Our Website: For the best chance of joining us, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to becoming part of the Flight Club family!
How to prepare for a job interview at Red Engine
✨Know the Company Inside Out
Before your interview, make sure you understand Flight Club's unique approach to Social Darts. Familiarise yourself with their values of innovation, passion, and togetherness. This will help you connect your answers to what they stand for and show that you're genuinely interested in being part of their family.
✨Showcase Your People Skills
As a Duty Manager, you'll be looking after the team. Prepare examples of how you've successfully recruited, trained, or managed staff in the past. Highlight your ability to handle scheduling changes and resolve conflicts, as these are key aspects of the role.
✨Demonstrate Customer Service Excellence
Flight Club prides itself on delivering a spectacular customer experience. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would handle complaints professionally and ensure high service standards are maintained.
✨Embrace Their Culture
During the interview, express your enthusiasm for contributing to a diverse and inclusive workplace. Share your thoughts on how different perspectives can enhance creativity and drive innovation. This aligns with Flight Club's commitment to a respectful and collaborative culture.
