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- Tasks: Manage and document business processes, ensuring smooth project execution and collaboration across teams.
- Company: Join Red Engine, a dynamic team behind innovative brands like Flight Club and Electric Shuffle.
- Benefits: Enjoy competitive pay, 33 days leave, staff discounts, private healthcare, and flexible working options.
- Why this job: Be part of a creative culture that values diversity and innovation in the hospitality industry.
- Qualifications: Experience in process and project management, strong organisational skills, and a passion for hospitality.
- Other info: We celebrate diverse identities and encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We love what we do and are proud to be included in the Sunday Times Best Places to Work 2024.
With a total of 17 incredible venues throughout the UK, and a further 13 around the globe, we have ambitious plans and are passionate about developing new and exciting products, which means we're always growing and looking for passionate people to join the family.
As Business Process Manager, you will play a key role in supporting Red Engine by managing collaborative processes and projects, ensuring they are well-documented, structured, and efficiently executed. You will work closely with the Head of Programme, ensuring our planning processes run smoothly while also managing projects and supporting the running of the PMO function.
This role is perfect for someone highly organised, proactive, and detail-oriented, who enjoys bringing structure to processes and driving accountability and collaboration across different teams.
Key responsibilities will include:
- Documenting & Managing Key Business Planning Processes
- Collaborating with cross-functional teams to map out existing processes, identify areas of improvement, and implement changes
- Documenting workflows and creating structured process guides to ensure clarity
- Taking ownership of managing key planning processes (e.g. Annual Menu Development)
- Scheduling and running recurring check-in meetings, ensuring all tasks are progressing
- Monitoring the impact of process changes, pivoting when needed to achieve the best results.
- Keeping teams accountable for their deliverables, flagging risks or blockers early
- Applying industry best practices and frameworks (such as Lean, Six Sigma, or Agile) to enhance process efficiency and quality
- Supporting PMO Administration & Governance
- Assisting the PMO implementation and integration by supporting administrative tasks, reporting, and process tracking
- Maintaining and improving project documentation, templates, and governance structures
- Ensuring programme and project updates are effectively communicated across teams.
- Managing the lessons learned process
- Developing project plans and managing multiple projects
- Assisting with roadmaps & gap and critical path analysis
- Collaborating with multiple teams to ensure smooth execution and clear outcomes.
- Managing timelines, risks, and dependencies to keep projects on track
- Managing project budgets
To be successful in this role, you'll:
- Have experience across process management, project management, and business operations
- Have strong organisational skills with the ability to manage multiple tasks and deadlines
- Be structured and process-driven, with confidence in documenting and improving workflows
- Have great communication skills, able to engage and align different teams effectively
- Have experience with platforms such as Microsoft suite, Planner, Project & Excel (with VBA)
- Have a proactive, detail-focused approach, always spotting gaps and ensuring nothing gets missed
- Have proven experience setting clear objectives, meeting deadlines, facilitating meetings understanding and inspiring others
- Have a passion for hospitality, operations, and customer experience; experience in the industry is a plus!
What you'll get:
- Competitive pay
- Annual bonus
- 33 days annual leave inclusive of Bank Holidays
- Fusion working (our team are regularly in our venues, working collaboratively in our bright offices in Angel, or focusing on individual projects with work from anywhere Thursdays)
- Staff discount in all venues (50% off Sunday, Monday, 25% off Tuesday Saturday, and free game hire)
- Private healthcare
- Regular team socials
- Monthly learning and development classes, quarterly teambuilding events
- Summer and Christmas socials
- Help @ hand 24/7 health support
- Free access to therapy, nutritionists, and physiotherapists
- Weekly team lunch in venue
Here at Red Engine, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included. We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthens our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities, genders and sexual orientations. If you're passionate about contributing to a culture of inclusion and collaboration, please apply.
Business Process Manager employer: Red Engine
Contact Detail:
Red Engine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Process Manager
✨Tip Number 1
Familiarise yourself with process management methodologies like Lean, Six Sigma, or Agile. Understanding these frameworks will not only help you in the interview but also demonstrate your commitment to improving efficiency and quality in business processes.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple projects or tasks in the past. Be ready to discuss specific instances where your attention to detail made a significant impact on project outcomes.
✨Tip Number 3
Research Red Engine's current projects and initiatives. Being knowledgeable about their operations and recent developments will allow you to tailor your conversation during interviews, showing that you're genuinely interested in contributing to their success.
✨Tip Number 4
Prepare to discuss your experience with collaboration across teams. Highlight instances where you've effectively engaged different departments to achieve common goals, as this role heavily relies on cross-functional teamwork.
We think you need these skills to ace Business Process Manager
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in process management and project management. Use keywords from the job description, such as 'collaboration', 'documentation', and 'efficiency' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the company's mission. Mention specific examples of how you've successfully managed processes or projects in the past, and how you can contribute to Red Engine's goals.
Showcase Relevant Skills: In your application, emphasise your organisational skills and experience with tools like Microsoft Planner and Excel. Provide examples of how you've used these tools to improve workflows or manage projects effectively.
Highlight Team Collaboration: Since the role involves working with cross-functional teams, include examples of how you've successfully collaborated with different departments in previous roles. This will demonstrate your ability to engage and align teams effectively.
How to prepare for a job interview at Red Engine
✨Understand the Company Culture
Before your interview, take some time to research Red Engine's values and culture. They pride themselves on being a diverse and inclusive team, so be prepared to discuss how you can contribute to that environment.
✨Showcase Your Organisational Skills
As a Business Process Manager, strong organisational skills are crucial. Be ready to provide examples of how you've successfully managed multiple projects or processes in the past, highlighting your attention to detail and ability to meet deadlines.
✨Prepare for Collaboration Questions
Since the role involves working with cross-functional teams, expect questions about your experience in collaboration. Think of specific instances where you facilitated teamwork or improved processes through effective communication.
✨Familiarise Yourself with Industry Best Practices
Red Engine values efficiency and quality in their processes. Brush up on frameworks like Lean, Six Sigma, or Agile, and be prepared to discuss how you've applied these methodologies in your previous roles.
