At a Glance
- Tasks: Manage motor insurance claims from start to finish, ensuring efficient processing and customer satisfaction.
- Company: Join a supportive team at Red Dot Search, a leading recruitment specialist in the North West.
- Benefits: Enjoy competitive salary, flexible working, bonus incentives, and career development support.
- Other info: Great career progression opportunities and a modern office environment await you.
- Why this job: Make a real impact in the insurance industry while enjoying sociable hours and a positive work culture.
- Qualifications: Experience in motor claims handling and strong communication skills are essential.
The predicted salary is between 23600 - 30000 £ per year.
ABOUT THE ROLE:
You’ll manage First Notification of Loss (FNOL) and Accidental Damage motor insurance claims from initial notification through to settlement. You’ll build strong relationships with policyholders, assess liability and damage, coordinate repairs, and ensure claims are processed efficiently, fairly, and in compliance with FCA regulations. This is an excellent opportunity for a claims professional with motor insurance experience who wants sociable hours, career development support, and a culture that values wellbeing and progression.
WHAT YOU'LL BE DOING:
- Handle FNOL motor claims, gathering accurate information and setting customer expectations.
- Assess and process Accidental Damage claims, coordinating with engineers, repairers, and third parties.
- Manage your caseload effectively, ensuring timely progression and quality outcomes.
- Build rapport with policyholders, providing clear communication and exceptional customer service.
- Investigate liability, validate policy coverage, and make informed settlement decisions.
- Use claims management systems confidently to document case notes and track claim status.
- Work collaboratively with team members and stakeholders to resolve complex claims.
- Identify fraud indicators and escalate concerns appropriately.
WHAT YOU'LL NEED:
- Motor claims handling experience (FNOL and/or Accidental Damage).
- Strong attention to detail and analytical skills.
- Excellent customer service and communication abilities.
- Confident using computer systems and managing multiple cases simultaneously.
- Ability to work independently and as part of a team.
- Desirable: Working towards CII qualification (Chartered Insurance Institute); we’ll fully support you.
- Knowledge of motor insurance policy terms and conditions.
- Desirable: Experience with claims management software (e.g., SSP, Acturis, or similar).
WHAT YOU'LL GET:
- Competitive salary: £23,600 to £30,000 depending on experience.
- Sociable hours: Monday to Friday, 9am to 5pm (35 hours per week).
- Flexible and hybrid working options available.
- Free on-site parking.
- Bonus incentives and performance rewards.
- Birthday day off.
- Full support to gain CII and other industry qualifications.
- Clear career progression pathways.
- Supportive culture focused on growth, development, and wellbeing.
- Modern office environment with excellent facilities.
LOCATION & COMMUTE:
Bolton, Greater Manchester easily accessible from Manchester, Bury, Salford, Wigan, and across the North West. Free parking available on-site.
READY TO APPLY?
If you’re an experienced Motor Claims Handler looking for your next opportunity in Bolton with excellent benefits and career support, we’d love to hear from you. Apply now by submitting your CV or contact Red Dot Search to discuss this motor claims opportunity in confidence.
Motor Claims Handler - FNOL & Accidental Damage in Bolton employer: Red Dot Search
As a Learning Development Trainer, you'll thrive in a supportive and people-focused environment that prioritises employee growth and development. With flexible working hours and a competitive salary, you will have the opportunity to design impactful training programmes while enjoying comprehensive benefits including medical, dental, and pension plans. Join us to make a meaningful difference in the lives of our employees from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Motor Claims Handler - FNOL & Accidental Damage in Bolton
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Red Dot Search). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Red Dot Search. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Motor Claims Handler - FNOL & Accidental Damage in Bolton
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Red Dot Search.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Red Dot Search. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Red Dot Search
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Red Dot Search to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Red Dot Search, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Red Dot Search's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
