At a Glance
- Tasks: Manage Third Party vehicle and property damage claims while providing excellent customer service.
- Company: Friendly and supportive team in the motor claims industry.
- Benefits: Competitive salary, flexible working, holiday perks, and performance bonuses.
- Why this job: Gain valuable experience in motor claims with a clear path for progression.
- Qualifications: Motor claims experience preferred; strong communication and IT skills required.
- Other info: Casual dress code, free parking, and wellbeing resources available.
The predicted salary is between 24150 - 29000 £ per year.
If you've worked in motor claims and want to build deeper experience in Third Party handling, this role offers a structured path, excellent support, and a friendly environment.
What You'll Be Doing:
- Managing Third Party Vehicle Damage and Property Damage claims
- Prioritising your own caseload and keeping all parties updated
- Completing early-stage liability checks and investigations
- Liaising with insurers, suppliers, and accident management companies
- Providing an excellent service to customers and partners
- Spotting and reporting any potential fraud
- Working closely with colleagues to keep claims moving smoothly
What You'll Need:
- Motor claims experience (TP/credit hire experience helpful but not essential)
- Strong customer service and communication skills
- Good IT skills and confidence learning new systems
- Ability to multitask and work accurately
- Great attention to detail and active listening skills
- CII qualification or desire to work towards it (fully supported)
- GCSE English & Maths (C/4 or above) or equivalent
What's On Offer:
- Salary from £24,150 to £29,000 depending on experience
- Support with industry qualifications
- Holiday allowance that increases with service
- Birthday day off and seasonal shopping half-day
- Holiday sell scheme
- Contributory pension
- Casual dress + free branded clothing
- Free parking
- Cycle to Work scheme
- Performance bonuses for going above and beyond
- Supportive team culture and on-site wellbeing resources
If you're looking for a solid next step in motor claims, this role gives you the training, support and long-term progression you need.
Motor Claims Handler employer: Red Dot Search
Contact Detail:
Red Dot Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Claims Handler
✨Tip Number 1
Network like a pro! Reach out to people in the motor claims industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to motor claims handling. Think about your past experiences and how they relate to the role. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. It’s a simple way to stand out from the crowd.
✨Tip Number 4
Apply through our website for the best chance of landing that Motor Claims Handler position. We love seeing applications directly from our site, and it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Motor Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your motor claims experience and any relevant skills. We want to see how your background fits with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Motor Claims Handler position and how you can contribute to our friendly team. Keep it engaging and personal.
Show Off Your Customer Service Skills: Since this role involves liaising with customers and partners, make sure to highlight your strong communication and customer service skills in your application. We love candidates who can connect with people!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our supportive team!
How to prepare for a job interview at Red Dot Search
✨Know Your Claims Inside Out
Make sure you brush up on your motor claims knowledge, especially around Third Party handling. Be ready to discuss specific cases you've managed and how you approached them. This shows you're not just familiar with the process but have real experience to back it up.
✨Show Off Your Customer Service Skills
Since this role involves a lot of communication with customers and partners, prepare examples that highlight your strong customer service skills. Think about times when you went above and beyond to help someone or resolved a tricky situation.
✨Demonstrate Your Attention to Detail
In the world of claims, details matter! Be prepared to talk about how you ensure accuracy in your work. You might want to mention any systems or methods you use to keep track of your caseload and avoid mistakes.
✨Ask Insightful Questions
Interviews are a two-way street, so come armed with questions that show your interest in the role and the company. Ask about the team culture, training opportunities, or how they support employees working towards their CII qualification. This will demonstrate your enthusiasm and commitment to growth.