At a Glance
- Tasks: Be the first point of contact for customers and generate warm sales leads.
- Company: Established business with over 25 years of trading experience.
- Benefits: Weekly pay, bonuses, weekends off, and clear progression opportunities.
- Other info: Friendly team environment with free parking in Chorley.
- Why this job: Combine customer service skills with sales impact and earn extra rewards.
- Qualifications: No experience needed; retail or hospitality experience is a plus.
The predicted salary is between 26116 - 26738 £ per year.
Looking for a customer service and sales role where you get paid every week, not just once a month? This is a customer service and sales position that combines both — you’ll use your customer service skills every single day, while directly driving our sales team’s success.
What you get:
- £24,784.50 base salary — paid weekly, not monthly
- Weekly sales bonuses — most of the team take home an extra £200–£400 on top
- Real progression — move from a customer service role into a full Sales Executive position, with no ceiling after that
- Weekends off — Monday to Friday only
- Established business, 25+ years trading — not a startup
The role:
- You’ll be the first point of contact for customer service enquiries, using those conversations to generate warm sales leads for the team
- Qualifying customers, booking appointments for our sales team, keeping the sales pipeline moving
- A customer service role with real sales impact — and sales-style rewards to match
- No previous customer service or sales experience needed. If you’ve worked in retail, hospitality, a call centre, or any customer-facing customer service role, you already have transferable sales and customer service skills — we’ll teach you the rest.
Based in Chorley, PR7 — free parking, good team around you.
Working hours:
- Monday to Thursday: 9:20am – 6:30pm
- Friday: 9:00am – 3:00pm
Start date: August 2026.
Customer Service & Sales Advisor in Chorley employer: Red Dot Search
As a Learning Development Trainer, you'll thrive in a supportive and people-focused environment that prioritises employee growth and development. With flexible working hours and a competitive salary, you will have the opportunity to design impactful training programmes while enjoying comprehensive benefits including medical, dental, and pension plans. Join us to make a meaningful difference in the lives of our employees from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Sales Advisor in Chorley
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Red Dot Search. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Red Dot Search before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Service & Sales Advisor in Chorley
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Red Dot Search:Your cover letter is your chance to shine! Tell us why you want to work at Red Dot Search specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Red Dot Search!
How to prepare for a job interview at Red Dot Search
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
